Learning Center Specialist, Gibson County Center at TNBR Careers in Jackson, Tennessee

Job Description:

Title: Learning Center Specialist, Gibson County Center

Institution: Jackson State Community College

Campus Location: JSCC-Gibson County Center

Job Summary

Assist students with admissions, financial aid, business services, advising, and registration during day and evening classes. Assist students with computers and proctoring tests.

Job Duties

• Provide excellent customer service to visitors coming into the Gibson County Center


• Manage office including organizing, inventorying and ordering office supplies on SciQuest


• Assist students with completing their application and explain the admissions process


• Maintain classroom/facility schedule and communicate with people using the facility


• Assist students with registration and processes


• Answer phones, respond to messages via phone and email


• Advise students


• Create signs and assist with marketing for upcoming events


• Process payments; maintain daily cash balance and report and make deposits


• Assist with room set up as needed


• Assist with registering students for classes as needed


• Perform nightly closing by locking classrooms, checking parking lots and locking outside doors


• Ability to have a flexible schedule working some days and nights


• Take student ID photos and follow process for ordering student IDs


• Assist students with checking out books through the library program.


• Perform other duties as defined by the Director of the Gibson County Center


• Administer Accuplacer testing and enter scores into Banner


• Assist students with computers and proctoring testing


• Act as a point of contact when Center Director is offsite


• Other duties as assigned

Minimum Qualifications

• High school diploma or equivalent and minimum of one year of office experience

Preferred Qualifications

• Banner database experience or knowledge.

Knowledge, Skills, and Abilities

* Strong interpersonal and public relations communication skills; ability to effectively communicate using written and verbal skills.
* Proficiency with Microsoft Office applications.
* Ability to perform basic math functions such as addition, subtraction, multiplication, and division; ability to perform calculations related to cash and accounting transactions.
* Reasoning ability required in decision making, advising and assisting students, applying relevant policies, procedures, guidelines, and regulations and performing various tasks.
* Office administration, customer service, time management, organizational, and scheduling skills required. Must be able to exercise ethics and maintain confidentiality.

Physical Demands / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer


• Prolonged periods of standing at times


• Prolonged screen time


• Must be able to lift up to 25 pounds at times


• Repetitive movement

Pay Rate: $31,677- $38,011 (Annual salary depending on eligible experience which is defined by the current compensation plan.)

Open Until Filled: Yes; for best consideration, apply by: 04/24/2025

Special Instructions to Applicants:

To be considered for this position, you must submit an application, resume, cover letter, and unofficial transcripts. Prior applications will not be used to fill this vacancy.

A completed satisfactory background check will be required before hire.