Server at Sonesta Hotels International Corporation in Columbus, Ohio

Job Description:

Job Description Summary

The Restaurant Server is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel.

Job Description

- Greet and seat guests in a friendly and welcoming manner.
- Present menus, take orders, and answer questions about menu items.
- Provide recommendations and upsell specials or additional items.
- Input orders accurately into the POS system and ensure timely delivery to the kitchen.
- Serve food and beverages promptly and courteously.
- Check back with guests to ensure satisfaction and address any concerns.
- Monitor table cleanliness and promptly clear dishes and utensils.
- Prepare and deliver drinks, accurate checks, handle payments, and process transactions.
- Maintain knowledge of menu items, ingredients, and allergens.
- Adhere to food safety and sanitation standards.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Assist with opening and closing duties, including setup and cleanup.
- Uphold a positive attitude and teamwork mentality.
- Attend training sessions and staff meetings as required.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Follow all company policies, procedures, and regulations.
- Maintain a neat and professional appearance at all times.
- Perform additional tasks and responsibilities as assigned by management.

Additional Job Information/Anticipated

Pay Range

$8.00 plus tips

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.