e-Commerce Business Analyst at Horizontal Talent in Richardson, Texas

Job Description:

Responsibilities:

• Collaborate with cross-functional teams to gather, understand, and translate business requirements into user stories or use cases for technical teams.


• Analyze requirements to enhance eCommerce websites and optimize user experiences.


• Provide functional expertise and insights during design discussions.


• Design user interaction models, workflows, and interfaces to ensure intuitive user experiences.


• Effectively communicate complex ideas in a simple, clear manner.


• Stay current with industry best practices and adhere to relevant standards.


• Manage relationships with both internal and external partners to drive project success.


• Ensure solutions align with the organization's long-term IT strategy.


• Support feasibility studies, project assessments, and the initiation phase, including scoping, risk management, and estimation.


• Participate in testing activities to ensure high-quality solutions that meet requirements.

• Bachelor's degree or an equivalent combination of education and experience.


• 10+ years of experience in IT, with a focus on gathering requirements, system configuration, and customization.


• Extensive experience in business analysis for eCommerce platforms such as Hybris, Shopify, BigCommerce, Salesforce Commerce, or Adobe Commerce.


• Demonstrates a strong blend of functional and technical expertise.

• Strong experience with Hybris eCommerce is preferred.


• SAP experience is a plus.


• Ability to communicate complex technical solutions and opportunities to non-technical decision-makers.


• Experience delivering product demos when needed.


• Familiarity with Agile project execution.


• Basic project management experience is a plus.