Patient Scheduling Coordinator (Radiology), CASUAL/PRN at Nemours in Orlando, Florida

Job Description:

Nemours is seeking a Patient Scheduling Coordinator (Radiology), CASUAL/PRN, to join our Nemours Children's Health team in Orlando, Florida.

Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 130-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout the region.

Accurate and proficient scheduling of appointments for all outpatients for the Department of Radiology. Acts as a liaison between referring doctors, hospitals, insurance companies as well as patients and parents. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations, and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.

• Responsible for collection of accurate patient demographics and insurance information; handling incoming calls in a timely and expeditious manner; scheduling appointments for the Radiology Department.
• Coordinate and schedule appointments with other Hospital departments as necessary.
• Take patient referrals by phone, electronically, walk down, or mail.
• Enter information in referral log and adhere to response time guidelines.
• Communicates all procedure related prep information to families directly during the scheduling process.
• Replies to all voicemail messages within a timely manner during normal operating hours.
• Triage calls and transfer them to the appropriate department or service as necessary.
• Schedule sedation / anesthesia for all Imaging sedated procedures.
• Collaborate with the cardiac schedulers and physicians to schedule complex cardiac imaging
• Coordinate with PreOp for scheduling of combo cases.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.

• High School Diploma required.
• Minimum of one (1) to three (3) years experience required.
• Prior experience scheduling patients or in a healthcare role preferred.
• Hospital experience preferred.
• Medical terminology experience preferred.
• Radiology experience preferred.