Medical Assistant, Internal Medicine - Dover at Partner's Healthcare in dover, New Hampshire

Job Description:

Site: Wentworth-Douglass Hospital


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.


Our practice is located in a state-of-the-art facility at 10 Members Way, Suite 500 in Dover, NH 03820. As an Internal Medicine office, we provide outstanding primary care and preventative health care to adult patients. We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our true patient-centered medical home model for our patient's care. The whole team really gets to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.


We are seeking a full-time, 40-hour Medical Assistant to join our Internal Medicine team. The operating hours of the department are Monday through Friday 8:30am-5:00pm, we can be flexible with schedules according to a candidate's availability and preference!



Job Summary
Summary
This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.


Does this position require Patient Care?
Yes


Essential Functions
-Interview patients to obtain medical information and measure their vital signs, weight, and height.


-Show patients to examination rooms and prepare necessary equipment for healthcare providers.


-Record patients' medical history, vital statistics, or information such as test results in medical records.


-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.


-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.


-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.


-Clean and sterilize instruments and dispose of contaminated supplies.



Qualifications


Education
High School Diploma or Equivalent required


Can this role accept experience in lieu of a degree?
No


Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred


Experience
Direct MA experience or medical field work 0-1 year preferred


Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.



Additional Job Details (if applicable)


Additional Job Description



Physical Requirements

• Standing Frequently (34-66%)


• Walking Frequently (34-66%)


• Sitting Occasionally (3-33%)


• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)


• Carrying Frequently (34-66%) 20lbs - 35lbs


• Pushing Occasionally (3-33%)


• Pulling Occasionally (3-33%)


• Climbing Rarely (Less than 2%)


• Balancing Frequently (34-66%)


• Stooping Occasionally (3-33%)


• Kneeling Occasionally (3-33%)


• Crouching Occasionally (3-33%)


• Crawling Rarely (Less than 2%)


• Reaching Frequently (34-66%)


• Gross Manipulation (Handling) Frequently (34-66%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type


Onsite



Work Location


10 Members Way



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now