Clinical Liaison On-Call at Partner's Healthcare in Belmont, Massachusetts

Job Description:

Site: The McLean Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Performs a variety of duties related to Donation Coordination during office hours and On Call, maintenance of the Donor Registry, analysis of clinical data, and data entry related to donor and prospective donor information. These tasks are expected to require 70-80% effort. The remainder effort (tasks 10-20 below) will be dedicated to providing administrative support to the Harvard Brain Tissue Resource Center (HBTRC). Directly reports to HBTRC Director and Project Manager.


Essential Functions (Key Roles & Responsibilities) Maintains relationship with donor families, including addressing specific queries and sending out documentation requested by families such as neuropathological reports when appropriate. In the context of efforts to increase brain donation awareness and brain disorder advocacy, participates in outreach activities and fundraising. Assists in the ordering and distribution of promotional material. Is principally responsible for the HBTRC collection and analysis of medical records to provide demographic, behavioral, and clinical information to investigators and NIH. This includes data entry and running queries using the HBTRC database and Access forms used for NIH uploads. Utilize structured clinical assessment batteries to facilitate the accurate diagnosis and severity of symptoms of psychiatric and neurological disorders. Interacts with potential donors and their families with regard to brain donation, neuropathology reports and registrations. Essential Functions (Key Roles & Responsibilities) Participates in outreach educational activities. Coordinates brain donations during office hours and off-hours (1 week shift every 5-6 weeks). Contributes to preparation and updates of standard operating procedures (SOPs) relevant to his/her responsibilities. Uploads and stores electronic medical records. Assists in the tracking and storage maintenance of new and older donor case folders and medical records stored in-house and at an off-site storage location. Performs other duties as assigned Complies with all policies and standards



Qualifications


Education
Bachelor's Degree required


Can this role accept experience in lieu of a degree?
No


Licenses and Credentials


Experience
One year of experience required Experience in the medical environment, knowledge of clinical terms particularly related to psychiatry and neurology and pharmacology, experience related to clinical record use. preferred


Knowledge, Skills and Abilities
- Personal and communication skills related to interact effectively with patients from varied backgrounds and their families, clinicians, researchers and other team members.
- Requires basic understanding of HIPAA regulations, patient confidentiality and IT security.
- Must possess integrity to maintain confidentiality and respect for subjects' rights and individual needs.
- Requires substantial, demonstrated ability in exercise of judgement, discretion, independent action and initiative, and excellent analytical and communication skills.
- Proficient with Microsoft Office, Excel.
- Must demonstrate attention to details and accuracy in data entry.



Additional Job Details (if applicable)



Physical Requirements

• Standing Frequently (34-66%)


• Walking Frequently (34-66%)


• Sitting Occasionally (3-33%)


• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)


• Carrying Frequently (34-66%) 20lbs - 35lbs


• Pushing Occasionally (3-33%)


• Pulling Occasionally (3-33%)


• Climbing Rarely (Less than 2%)


• Balancing Frequently (34-66%)


• Stooping Occasionally (3-33%)


• Kneeling Occasionally (3-33%)


• Crouching Occasionally (3-33%)


• Crawling Rarely (Less than 2%)


• Reaching Frequently (34-66%)


• Gross Manipulation (Handling) Frequently (34-66%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type


Onsite



Work Location


115 Mill Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The McLean Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now