Assistant Director, Graduate Enrollment Operations at Clark University in Worcester, Massachusetts

Job Description:

Clark University

Location: Worcester, MA Category: Staff and Administrators Posted On: Tue Apr 8 2025 Job Description:

Reports to: Associate Director, Graduate Enrollment Operations

Department: Graduate Enrollment Management

Basic Function:

The Assistant Director, Graduate Enrollment Operations supports the day-to-day processes and systems that facilitate graduate admissions at Clark University. This position assists with application workflows, enrollment systems, and process improvements. Candidates should have experience working with Student Information Systems (SIS), with preference for those familiar with Slate and Banner.

Major Responsibilities:

• Serve as architect and manager for all non-evaluation admission workflows.
• Create application forms for external partner organizations, and liaise with those partners on application submission and evaluation timeline.
• Collaborate with graduate enrollment division to assist with report building and data acquisition.
• Develop communications and messaging to support the admissions process.
• Contribute to maintaining a knowledge repository in Microsoft SharePoint.
• Provide support for on-campus and online recruitment and admitted student events through managing system-related aspects.
• Support application processing and document uploads during admission busy periods.
• Assist with other graduate admission processes within Slate CRM and Ellucian Banner as needed.

Job Requirements:

• Bachelor's degree required; an equivalent combination of education and experience may be considered.
• Experience working with Student Information Systems (SIS), such as Slate or Banner.
• Comfort with learning and using technology to support and improve processes.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team environment.
• Prior experience contributing to a diverse and inclusive workplace.

Additional Information:

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Equal employment opportunity, including veterans and individuals with disabilities.

PI267489134

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