Security Operations Coordinator at Redstone Federal Credit Union in Huntsville, Alabama

Job Description:

Job Description Summary

Working directly with RISE Security Services, the Security Operations Coordinator plans, organizes and coordinates security operations programs involving uniformed officers. Manage schedules of officers to ensure all posts have adequate coverage. Ensure uniformed officers are provided required training and resources necessary to complete their job requirements. Ensure that all regulatory requirements of uniformed officer program are met and documented. Complete and document routine inspections and assessment of uniformed officers to ensure performance objectives are being met.

Job Description

Essential Duties and Responsibilities

• Organizes and oversees contractors and vendors related to uniformed officers; assists with preparation and negotiation of uniformed officer contracts.




• Oversees procurement and inventory of uniforms and other equipment required by uniformed officers.




• Assists with scheduling of uniformed officer to ensure posts are covered, ensures that inspections of uniformed officers are completed and documented on a regular basis. Tracks special requests and ensures timely completion of all tasks. Provides statistical analysis of uniformed officer activities/expenses and reports monthly overview.




• Ensures the requirements of the Alabama Security Regulatory Board (ASRB) are completed within regulatory requirements and timeframes. Completes and maintains required reporting related to ASRB.




• Assists with functions related to acquisition of new business, including but not limited to; preparing requests for proposals, handling customer relations, inventory management and cost effective procurement of products and services.




• Ensure adequate coverages are maintained through insurance bond.




• Documents and processes departmental work, including but not limited to; verifying for accuracy and completeness, performing research, scanning and filing documents and other materials.




• Performs specialized data entry to prepare a variety of standard materials, documents and reports; updates computer records and databases; completes and processes standard forms related to areas of responsibility.

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.




• Delivers friendly, caring service to internal and external members.




• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.




• Follow all physical and online security procedures and maintain strict confidentiality of all member information.




• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.




• Works scheduled hours and maintains punctuality.




• Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.

An equivalent combination of education and experience may be considered.

Experience Requirements

• 3 Years - Administrative experience including scheduling and office management. - Required

SKILLS/ABILITIES

Skills/Abilities

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.




• Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.




• Resolve problems utilizing advanced knowledge and experience.




• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.




• Use correct English including spelling, grammar and punctuation.




• Operate computers and use business software and other standard office equipment.




• Understand and follow written and oral instructions.




• Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

Physical Demands Disclaimer

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Intermittent standing, sitting, walking, bending and climbing.




• Using hands repetitively to handle, feel or operate computers and other standard office equipment.




• Reaching with hands and arms.




• Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT

Work Environment Disclaimer

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

Works in a general office environment.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

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