Dispatcher, Shipper at SUMMIT MATERIALS LLC in West Valley City, Utah

Job Description:

Overview

The Dispatch, Shipper will coordinate with customers, drivers, and plant personnel to ensure the timely delivery of Ready-Mix Concrete. The Shipper will ensure accurate and complete order fulfillment while optimizing driver and material delivery efficiency to meet organizational goals.

Roles & Responsibilities

KEY RESPONSIBILITIES:

Personally promote the Core value of Zero Accidents and Incidents to all operations
Actively engage with customers, drivers, and plant supervisors to promote and reinforce safe behaviors
Coordinate directly with customers, drivers, and plant personnel to ensure timely product deliveries
Cultivate and maintain professional relationships with all employees
Dispatch, monitor, and track truck performance in real time, managing demand, utilization, and capacity
Identify areas for improvement and implement continuous improvement initiatives to enhance efficiency
Ensure accurate and complete order fulfillment, verifying materials ordered
Optimize driver and material delivery efficiency to meet organizational goals
Maintain clear and effective communication with drivers through two-way radios
Utilize logistics software to dispatch orders efficiently and professionally
Collaborate with Sales, Operations, and Quality Control teams to ensure smooth workflows
Communicate with customers to resolve issues such as missing, misrouted, or delayed products
Document customer complaints and issues in the log system for future reference and resolution

QUALIFICATIONS:

High Diploma or equivalent required; Associate or Bachelor's Degree preferred
Required: 1-2 years of experience in logistics or construction materials industry
Proficient in Microsoft Office (Word, Excel) and Teams
Ability to multitask and work efficiently in a fast-paced environment
Ability to work both independently and collaboratively within a team
Excellent written and verbal communication skills, including documentation and communication with peers, supervisors, and customers
Professional customer service skills and phone etiquette
Flexible work schedule, including morning, evening, nights and rotating Saturdays
Bilingual in Spanish/English is a significant advantage

Benefits

• Recession Resistant Industry
• Consistent work, with a work/life balance
• Overtime Opportunities
• Paid Holidays
• Paid Time Off
• 401(k) Plan w/ employer match contribution
• Medical / Dental / Vision plan offered
• Life Insurance - Company Paid
• Short-term / Long-term Disability Insurance - Company Paid

Get Hired

What to Expect During our Hiring Process

• Background Check
• Motor Vehicle Record Check
• 5-Panel Drug Screen
• Fit for Duty Baseline Physical (if applicable)
• Paid Orientation
• A great team to support you throughout your career with Summit Materials companies!

Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!

Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.

At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.