Medical Assistant, Internal Medicine - Natick at Partner's Healthcare in Natick, Massachusetts

Job Description:

Site: Newton-Wellesley Hospital


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.


Located at 307 West Central Street in Natick, MA, our practice offers caring, comprehensive primary care for adult patients.


We are open Monday through Friday from 8:00am to 5:30pm (Staggered shifts are scheduled accordingly). This Medical Assistant must be able to travel to our other Primary Care locations (Waltham, Wellesley, Walpole, or Millis) in the rare occasion of cross coverage purposes if needed.



Job Summary
Our Medical Assistants play an integral part in the operations of our community-based physician practices. Dedicated to clinical support, the Medical Assistant ensures a smooth patient flow within the practice and assists in the examination and treatment of patients under the direction of physician or advanced practitioner.


As true partners to our providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the care team. our clinical support staff members work 1:1 with their provider seeing about 12-16 patients a day.


Responsibilities:


- Coordinates pre-visit preparations including addressing the special needs of patients (i.e. comfort measures, communication, and other appropriate issues), ensuring relevant labs and tests are scheduled and completed prior to office visit, organization of paper chart, etc.
- Escorts patients to the exam rooms and take vital signs. - Performs a variety of patient care procedures within the Medical Assistant (MA) scope of practice, including but not limited to: injections and EKG's.
- Obtains blood specimens in accordance with established procedures, while maintaining a professional, patient-sensitive atmosphere.
- Provides assistance to providers with office procedures.
- Prepares requisitions and submits specimens to the laboratory.
- Sends in electronic prescriptions for patients that have been instructed by providers.
- Communicates with patients regarding laboratory, imaging results and prescription instructions per practice protocol.
- Cleans and restocks exam rooms.
- Maintains the strictest confidentiality of any and all patient records including but not limited to treatment, diagnosis, history, medication, and financial status.



Qualifications


Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.



Additional Job Details (if applicable)



Preferred:

• Medical Assistant Course or diploma program or a minimum of 1 year professional experience


• National MA Certification via AAMA, AMT, NHA, or NCCT


• Epic experience


• Primary care experience preferred, specifically in a primary setting

Remote Type


Onsite



Work Location


307 West Central Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now