Casualty General Adjuster at Crawford & Company in Indianapolis, Indiana

Job Description:

He/She will be handling commercial general liability claims. Under light or specialized supervision, successfully resolves complex liability claims or other assigned losses by investigating, negotiating settlements, presenting evidence in legal proceedings while maintaining expected production levels; makes sales calls and presentations when requested.

• College Degree or an equivalent combination of education and experience.


• Minimum 5 years previous experience preferred as an Adjuster including complex claims or claims with heavy losses.


• Associate in Claims (AIC) through AICPCU.


• Ability to work a variable work week including on-call schedules.


• Strong verbal and written communication skills.


• Strong attention to detail.


• Strong analytical skills and mathematical ability.


• Excellent organizational and interpersonal skills.


• Utilizes available technology/automation to maximize claim handling efficiency.


• Must have a valid driver's license with a clean driving record for company vehicle use


• **Company vehicle, cell phone, and laptop will be provided to qualified applicants that meet Crawford & Company's Background Check, Motor Vehicle Record, and Drug Screen requirements.

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.


• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claims information with evidence.


• Sets loss reserves and adjusts as needed.


• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.


• Settles claims after determining insurance carrier's liability, reviewing client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, pursuing subrogation when appropriate.


• Controls claim costs.


• Maintains expected case load.


• Recommends litigation when appropriate.


• Presents evidence at legal proceedings producing reports and other documents as evidence.


• Maintains company reputation and insurance products integrity by complying with federal and state regulations and service standards.


• Makes sales calls by calling on local business in order to solicit new business or maintain existing business.


• May assist and mentor junior adjusters with claims handling.


• Upholds the Crawford Code of Business Conduct at all times.


• Participates in special projects or performs duties in other areas as requested.


• This is a remote role.