IT Services Manager at McCarthy Building Companies, Inc. in Newport Beach, California

Job Description:

McCarthy Building Companies, Inc.

McCarthy Holdings, Inc. with regional offices in the San Diego, Los Angeles, Newport Beach and Las Vegas areas invites you to submit a resume for the opening of “IT Services Manager, Southern Pacific”. This role is responsible for the management, support, and oversight of Information Technology services in the SoPac region. This is a full-time position, with strong customer service orientation and living within the region required. Primary responsibilities:

• Primary liaison for the region, ensuring compliance with IT Policies, Procedures, and Standards
• Point person for regional communication and change management
• Deliver training and education to end users on technology best practices as needed
• Manage copiers and printers
• Vendor management
• Configuration and operational support (scan to email\file\OneDrive\PrinterLogic)
• Collaboration with regional yard for purchase and/or lease
• Manage and develop IT Services Specialist direct reports
• Manage PC builds and support
• Ensure on time PC deployments for all new hires and computer upgrades while adhering to company build standards
• Ensure PC upgrades adhere to company lifecycle standard
• Manage level 3 tickets and adhere to SLA’s
• Perform onsite visits to regional offices and project sites on a regular basis
• Responsible for managing technology of all current and new office spaces, including A/V
• Collaborate with Regional Business Systems Analysts to ensure efficient/impactful interactions with project teams
• Project start-up, moves & closeout
• Collaborate with preconstruction and operations teams to understand technology requirements upon request
• Work with the network team to ensure network services and hardware are delivered, installed and configured at the project
• Responsible for hiring and supervising subcontractors to install low voltage cabling
• Procurement of additional hardware (displays, wall mounts, workstations, etc.)
• Responsible for technology coordination with Colocation and JV partnerships
• Responsible for supervision of contract IT services
• Responsible for regional IT asset lifecycle management
• Manage IT Asset inventory from procurement to retirement
• Coordinate PC & network gear billing for projects and offices
• Responsible for coding and approving vendor invoices
• Primary liaison with HR for onboarding and offboarding employees
• Terminations - PC wipe, data recovery/preservation and redistribution
• New hires – maintain visibility to all incoming new hires and ensure delivery of technology prior to start date
• Respond to legal discovery / preservation requests as needed

Qualifications/Skills Required:

• 3 - 5 years of previous IT and/or McCarthy business operations management experience recommended
• Associates or Bachelor’s degree in related field recommended
• Experience with construction related applications preferred
• High level of professionalism
• Superior customer service skills
• Ability to communicate effectively and efficiently with people at all levels in the organization, both inside and outside of technology
• Strong written and verbal communication skills
• Collaborative attitude with the ability to work independently and meet delivery deadlines
• Strong organizational capabilities with a drive for continuous improvement

McCarthy Building Companies is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, gender expression, religious beliefs, marital status, genetic information, national origin, disability, protected veteran status, or any other basis protected by federal, state, or local law.

Equal employment opportunity, including veterans and individuals with disabilities.

PI267158893

Apply Now