Client Insights Consultant
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What will you be doing?
This role will have responsibility for supporting and overseeing Haleon Upper Respiratory brands including Robitussin, Theraflu, and Flonase, as part of the CPG-Client Insights organization. Haleon is a global company operating within the Consumer Healthcare space with large brands including Advil, Sensodyne, Tums, Centrum and many other great brands.
This role will engage primarily with Haleon brand marketing and consumer insights. You will own the relationship with brand marketing and consumer insights with coaching support from a leader who oversees this Client Insights group of six, including other category leads. You will uncover both point of sale and consumer panel insights for your clients and drive holistic insights and recommendations across the Haleon Upper Respiratory portfolio.
The candidate should have strong leadership, collaboration and client management skills. They should have a very high analytic & insight capability utilizing POS and Panel data to provide a compelling analysis stories with actionable insights. The candidate should also have strong skills with excel, powerpoint, syndicated data, etc.
Job Responsibilities
Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
- Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs
- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client with focus on leveraging technology and speed to insights.
- Identify business issues and opportunities and suggests the appropriate level analytic solution/approach, while also best leveraging UNIFY platform and tools.
Consultative Selling: Apply knowledge of the business, industry and domain to identify, create and close business opportunities:
- Ask questions to test assumptions and challenges the status quo.
- Synthesize information on a variety of issues; translate the value of the additional research, provide comprehensive a project framework that ultimately provides added value for clients.
Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:
- Become trusted by client, Circana client solutions teams, Circana cross functional organizations, Circana business partners and considered a domain expert and business partner.
- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
- Develop and maintain a deep understanding of customer needs and requirements.
- Help customers identify solutions to problems they did not know they had.
- Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship.
-Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities.
Requirements
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