Regional Quality Lead at Wood PLC in Houston, Texas

Job Description:

JOB DESCRIPTION



Remarkable people, trusted by clients to design and advance the world.


Wood is seeking a Regional Quality Lead to join the team in the Americas.

Reporting to the Quality Director, the Regional Quality Lead manages or supports the application of quality principles, systems, and measures and the quality management system across a program or project. This role is focused on improving delivery, efficiency, customer satisfaction, and reducing potential risks and rework while complying with quality policy and standards, while delivering agreed objectives.

Ensures compliance with the Wood Business Management System and compliance through a structured assurance program.

Supports measures that ensure predictable delivery and continuous improvement using performance data to make factually based decisions. Engaging and presenting program/project leaders with information and data to enable preventive interventions.

This position has a broad scope and typically applies across a single program/project where they may have responsibility for a small quality team or in support of a deployed Quality Manager on a larger/complex Program/project.


#LI-Hybrid




RESPONSIBILITIES

• Supporting the management of all aspects of Quality across the breadth of their respective organization and the services we provide.
• Identification and regular engagement with key stakeholders to promote quality management and gather feedback on performance.
• Supporting the effective planning and allocation of resources (including people and budgets) enabling the delivery of agreed objectives and deliverables.
• Implementing the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary.
• Facilitate external BMS certification as appropriate.
• Ensuring consistent and effective implementation of Quality supporting systems across the organization (e.g., NCR, improvement actions, lessons learned, continuous improvement etc.)
• Support tenders and proposal activities for their organization
• Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.
• Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
• Ensuring quality support through Supply Chain processes to ensure the right first-time delivery of products and services
• Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction
• Ensures that direct reports are provided opportunities for development and advancement
• Support the Quality Director and Quality Manager in delivering a regionally aligned Quality Management approach

Designing the future. Transforming the world.


What we can offer:

• 
  Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
• 
  Flexible working arrangements that balance client, team and individual needs. This opportunity is Hybrid and ideally located in Houston, TX.
• 
  Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
• 
  Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
• 
  Flexible benefits package that can be adapted to suit your lifestyle

QUALIFICATIONS



What makes you remarkable?

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.


Expected:

• ISO 9001 Lead Auditor qualification by a recognized industry body
• Formal training in recognized root cause analysis techniques
• Personnel management experience (e.g. objective setting, personnel development, time management)

Desirable:

• Degree/diploma or local equivalent in Quality Management, Project Management, or related discipline
• Membership of CQI/ASQ Quality organizations, Project Management Institute or equivalent

Personal attributes:

• Leads by example.
• Excellent planner and organizer
• Analytical, problem solver and systematic thinker
• Excellent inter-personal skills and team player
• Positive in the face of adversity, looks for collaboration
• Empower others to make decisions within established parameters

Leadership Behaviors:

• Provides guidance and direction to direct reports and supports the wider Quality team
• Customer obsessed - Leaders prioritize customer needs and satisfaction in every aspect of delivery by listening intently and tailoring services to create shared value with a balanced approach to risk.
• Owner Mentality - Leaders own their success, the success of their teams and that of the company. They hold themselves and others to account, and their actions are always in the best interest of the company at large, demonstrating strong commercial instincts.
• Think Big - Leaders think about the bigger picture and inspire their teams to deliver on it. They consider the 'art of the possible' and have an open eye to doing things differently for the benefit of the long game.
• Challenge & Collaborate - Leaders respectfully challenge with a solution-focused mindset. They seek the right expertise to form a decision and agree a collective way forward.
• Be the Greatest - Leaders strive for the greatest performance, with the greatest team and the greatest outcomes with the greatest care for their people. They continually challenge, learn, adapt and evolve for the benefit of themselves, the wellbeing of their team and the business.
• Walk the Talk - Leaders operate with positive intent and accountability. They meet their commitments and hold their hands up when things don't go to plan, demonstrating care, building trust and earning followership.
• Innovate to Win - Leaders inspire innovation and simplification as hallmarks of a continuous improvement culture. They promote the notion of 'but why?' to invite challenge, sharpen solutions and elevate performance.

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