We are searching for an Billing Admin Assistant to contact customers to determine the reason for payment delinquency. This position will negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments, as well as handle unresolved inquiries/issues. You will also recommend accounts for bad debt write off and work with Accountants on aging accounts receivable and discrepancies. Our ideal candidate is highly organized and has exceptional customer service skills.
Temp-to-hire
Tampa, FL 33609
Pay: $17.00-$19.00
Duties and Responsibilities
Responsible for reducing delinquencies and improving collections and A/R aging.
Recommend and take action to promptly collect past due A/R (emails, calls, letters).
Accounts receivable chargeback reconciliation.
Issue monthly customer statements.
Weekly reporting on vendor accounts and documenting collection activities.
Generates aging reports, reviews accounts and contacts accounts regarding past due receivables.
Reviews residual account balances after payments are applied.
Provides reports to internal management and participates in staff meetings.
Develops and maintains a professional relationship with clients & vendors.
Provides a high level of service to internal and external customers.
Works on special projects as assigned by management.
Experience and Qualifications
High School Diploma; Associate's degree (A. A.) or equivalent from two-year college or technical school; or 2 years of related experience and/or training; or equivalent combination of education and experience.
Experience with Microsoft Excel, Word and Outlook
Customer service orientation and negotiation skills
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Excellent communication skills both verbal and written.
Attention to detail, data entry accuracy.
Ability to multitask.
Able to work independently and as a productive team member.
Experience with E-Automate a plus!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.