Senior UX Researcher at Beacon Hill Staffing Group, LLC in Philadelphia, Pennsylvania

Job Description:

Location: Philadelphia - Hybrid 2 days on site per week


Duration: 6+ months - strong possibility to go much longer


Benefits: https://bhsg.com/useful-links#employee-benefits


Rate: 55-65/hr


As a UX Researcher, you will play a pivotal role in shaping our product development by conducting user-centered research and driving data-informed decisions. You'll collaborate with cross-functional teams to create research strategies, execute research studies, and help steer product design and strategy based on solid insights.



Responsibilities:




Research Strategy Development:

• Collaborate with design and product leadership to develop comprehensive research strategies.


• Work alongside the ResearchOps team to proactively plan and organize participant recruitment for studies.


• Choose the right research methods to address specific goals and project scopes.


• Provide guidance to designers in research methodology as needed.

Lead & Conduct Research:

• Guide and implement evidence-based research strategies, representing UX Research in cross-functional teams.


• Lead user-centered research initiatives, inspiring the team to drive continuous product improvements and innovations.


• Set an iterative pace for research, conducting studies each sprint cycle to ensure ongoing insights.


• Leverage data to challenge assumptions, assess risks, and drive informed decisions.

Customer-Centric Focus:

• Collect and evaluate user needs, developing a deep understanding of customer use cases.


• Analyze market segments and competitor offerings in collaboration with partner teams.


• Work with product and design teams to integrate user insights into product strategies.

Required Skills & Experience:

• 5+ years of experience in UX research.


• Strong knowledge of both qualitative and quantitative research methods, such as JTBD, usability testing, concept testing, and data mining.


• Proven ability to work collaboratively within multidisciplinary teams.


• Experience presenting research findings to executive-level stakeholders and influencing business strategy.


• A portfolio showcasing case studies demonstrating your impact on web applications, AI, APIs, or similar areas.


• Basic understanding of technical feasibility and constraints.


• Experience working in an agile environment, with familiarity in tools such as Jira.


• Ability to conduct end-to-end research studies at an agile pace, delivering insights within 2-3 weeks.


• Well-versed in discovery-oriented research methods like contextual inquiry, secondary research, and Jobs-to-be-Done.


• Ability to rapidly synthesize both qualitative and quantitative data to generate actionable insights.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.


We look forward to working with you.


Beacon Hill. Employing the Future™
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