Overview The focus of our Enterprise Account Executive role is creating and winning sales opportunities for your products/solutions/services within your assigned clients. You are the technical and sales expert and are expected to be able to differentiate between offerings, convey compelling value propositions, lead the opportunity, qualify customer needs, develop, and present solutions proposals and quotations and respond to customer questions to successfully close increasingly complex sales. Duties & Responsibilities
Manage sales planning and sales execution in assigned accounts/territory
Develop account plan and execution strategies for each assigned customer
Coordinate all sales activities within the customer account
Develop and manage C-suite relationships
Manage a healthy pipeline of early, mid and late-stage opportunities to drive consistent results
Prospect for potential customers by using various tools and direct and indirect methods such as calls, email, face to face meetings, SalesForce, Linkedin, Definitive Healthcare and networking events
Forecast orders and sales within the applicable sales funnel tools and reports for your products/solutions/services in your assigned territory
Territory & Account Management
Create business plans for assigned accounts territory including, but not limited to opportunity development, competitive strategies, and targets
Build strong business relationships and formulate account strategies and plans to continuously strengthen relationships within the assigned accounts territory. Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools
Continuously develop and improve a network of key opinion leaders within the assigned territory
Track and communicate market trends to/from the field including competitor data, and develop and lead effective counterstrategies
Product & Market Expertise
Maintain up to date detailed knowledge of your product/services
Be able to present and discuss the technology benefits in terms which are relevant to customers
Be able to present and discuss the business/operational, quality, financial benefits in terms relevant to customers and role in the organization
Maintain up to date market and competitor knowledge related to your product/solutions/services
Continuously update your understanding the customers changing and/or operational issues and challenges
Create viable product configurations which meet customer needs effectively, while achieving optimum margin for the company
Opportunity management
Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel
Drive tender/bid process including the needs qualification, vendor selection, quotation, and closure of your product/solution/service opportunities to meet orders, sales, and margin targets as well as to maximize customer satisfaction in assigned territory
Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
Continuously educate and coach account team members on your product/service/solution strategy and offerings
Skills Required
Demonstrated experience in developing and managing C-Suite relationships
Demonstrated performance history in consistently achieving quota
Demonstrated sales results in large, complex health systems
Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment with attention to detail
Excellent communication skills, including writing, articulating, listening, and questioning skills; must be fluent in English
Proficiency with computer applications, computer-based sales tools, and SaaS business applications
Ability to effectively influence and guide prospective clients
Ability to understand and navigate through complex political environments and corporate structures
Proven relationship-building skills
Ability to effectively interface with all levels inside and outside the company, including senior management
Ability to travel to on-site presentations and meetings for key opportunities, and coordinate trade shows or other marketing efforts
Bachelor's degree with approximately 10+ years of selling experience in a medical, healthcare or healthcare IT
Strong leadership skills required to manage and attract top performers
A self-starter with an entrepreneurial mindset who is motivated and will take ownership of your area of responsibility
Experience in a fast-paced environment
Able to engage both technical and business stakeholders
Strong presence and credibility required to anchor symplr's initiatives
Strong presentation skills
Ability to effectively prioritize and manage team responsibilities
Ability to articulate complex concepts clearly
Extremely organized, detail-oriented and will demand excellence of themselves
Strong competency in managing their time and activities and must possess a "can-do" perspective in their professional attitude