Store Shift Supervisor at Horizon Goodwill Industries in Hagerstown, Maryland

Job Description:

Job Summary:

The Store Shift Supervisor is responsible for the store operations during the assigned shift assisting store management to ensure efficient operation which shall include, but not be limited to: sales, merchandising, pricing, maintenance display, and related paperwork.

Essential Functions:

• Assist with supervising store personnel.


• Assist with arranging store windows, store displays, and promotional activities.


• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.


• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.


• Follow all required safety and security procedures.


• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.


• Receive and verify merchandise incoming to the location from warehouse and vendors.


• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.


• Perform administrative and clerical duties of store operation.


• Receive donations and transport to designated area.


• Participate in training as required.


• Perform all other duties as assigned.

Minimum Requirements:

• High School Diploma or equivalent required.


• At least one-year retail experience required.


• Reliable transportation.


• Ability to pass pre-screenings such as background or drug screenings.


• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths:

• Assistant Manager


• Store Manager


• Associate Director of Retail


• Director of Retail