Bank Teller - Bilingual at Ultimate Staffing Services in Artesia, California

Job Description:

We are seeking a dedicated and customer-focused Bilingual Bank Teller to join our team. The ideal candidate will have strong communication skills and fluency in Mandarin, Cantonese, Korean, or Persian, in addition to English. As a Bank Teller, you will be responsible for providing excellent customer service, processing financial transactions accurately, and assisting customers with their banking needs.


Key Responsibilities:


Greet and assist customers with their banking transactions, including deposits, withdrawals, and payments.


Provide exceptional customer service and address inquiries in both English and the designated bilingual language.


Educate customers on bank products, services, and promotions to help meet their financial needs.


Process check cashing, money orders, wire transfers, and other financial services with accuracy.


Handle and resolve customer concerns in a professional and courteous manner.


Maintain compliance with banking regulations, policies, and security procedures.


Balance cash drawer daily and ensure accuracy in transactions.


Assist customers in opening new accounts and updating existing accounts.


Support branch sales goals by referring customers to appropriate banking services.


Qualifications & Skills:


High school diploma or equivalent (Associate's or Bachelor's degree preferred).


Fluency in English and one of the following languages: Mandarin, Cantonese, Korean, or Persian.


Previous cash-handling and customer service experience preferred.


Strong communication and interpersonal skills.


Ability to work in a fast-paced environment while maintaining attention to detail.


Basic computer and math skills.


Knowledge of banking products and services is a plus.


Ability to work flexible hours, including weekends, if required.


Benefits:


Competitive salary and performance-based incentives.


Comprehensive health, dental, and vision insurance.


Paid time off and holidays.


Opportunities for career growth and professional development.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.