Dialysis Regional Director at U.S. Renal Care in San Jose, California

Job Description:

Job Description

Job Title

Regional Director

Job Code

169

Labor Code

C107

Department

Operations

FLSA Status

Exempt

EEO Code

1.2

Reports To

R egional Vice President

Date (Revision)

February 21 , 2023

SUMMARY

The Regional Director is responsible for overseeing the operation of dialysis clinics in an assigned geographic region.

Essential Duties and R esponsibilities include the following . Other duties and tasks may be assigned.

GROWTH

• Responsible for overseeing overall operation of assigned clinic s from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals.

• Organizes and coordinates all denovo new center development from identifying the opportunity through construction to center opening and licensure.

• Oversees patient admission and retention.

• Works with Administrators on developing optimal staffing and patient schedules.

• Works with Administrators toward the achievement of monthly, quarterly and annual projections based on financial and management objectives .

• Responsible for achieving financial targets to include budget, labor costs, supply costs and expenditures at assigned clinics .

OUTCOMES

• Review s all incident reports; make s recommendations and take s action relative to incidents as appropriate .

• Work s with Administrators to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals .

• Achieve s program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics .

OPERATIONAL

READINESS

• Knowledge of and remain s current with federal, state, l ocal laws and regulations , including health care professionals practice act requirements .

• Assure s that assigned clinic s are in compliance with all applicabl e f ederal, s tate, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies.

• Works with Administrators to ensure compliance with all Company standards, guidelines, rules, policies and procedures.

• Assists Administrators with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.

• Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).

• Assures compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes .

PART NERSHIPS

PARTNERSHIPS

(cont.)

• Understands, leads and promotes the Company's mission , vision , values and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives .

• Communicates with regional management on a consistent basis regarding the status of each clinic in the region.

• Develops physician and referral source relationships and oversees local marketing efforts.

• Acts as liaison with Medical Directors and physicians to coordinate quality patient care.

• Regularly communicates financial performance and capital expenditures with Joint Venture Partners .

• Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community.

• Implements and m onitor s a ppropriate contractual agreements /arrangements with collaborating agencies.

• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.

• Partner with RVP/ VPO to prepare for JV meetings.

• Respond effectively to inquiries or complaints.

STAFF DEVELOPMENT/ RETENTION

• Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.

• Responsible for professional development of each Administrator in assigned clinics , as well as succession planning .

• Supervises the hiring of facility staff as needed in collaboration with Administrators and Human Resources Department.

• Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.

• Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.

• Effectively communicates expectations; accept s accountability and hold s others accountable for performance.

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

• Minimum of three (3) to five (5) years prior management experience of a multi-site health care provider or five (5) to ten (10) years of demonstrated excellence in managing a dialysis center as an Administrator.

• Bachelor's degree in business or nursing is required . Combination of education, specialty certifications and experience in related area will be considered in lieu of degree .

• Excellent leadership and coaching skills.

• Strong public relations skills for dealing with physicians, vendors, hospital personnel, Managed Care Organizations, etc. are valuable.

• Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC applications required within 90 days of hire.

• Demonstrated analytical and problem-solving skills are required .

Successful Competency Factors:

Use of the following skills : problem solving, analytical ability, effective communication, confidentiality . Interpersonal skills necessary to work with patients, staff, insurance companies, government and private agencies . Multi-task in an efficient, professional and calm manner.

Supervisory Responsibilities:

Supervises Administrators and other support staff in assigned clinics.

Budgetary Responsibilities:

Prepares, monitors and is held accountable for budgets , including labor, for assigned clinics.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent travel / overnight travel may be required . (up to 7 5% of time)

• Noise level in the typical work environment is moderate due to the number of staff in business office area and staff/patients/equipment in patient care areas.

• Exposure to chemicals used within the facility ( Renalin , Bleach and Acidified Concentrate; refer to MSDS for other chemicals used within the facility).

• Exposure to blood and other potentially infectious materials (ongoing training provided for employee safety).

Physical Demands

Occasional

(1-33%)

Frequent

(34-66%)

Constant

(67-100%)

Standing/Walking

X

Sitting

X

Twisting

X

Lifting/Carrying

X

Pushing/Pulling

X

Climbing

X

Bending/Stooping

X

LIFTING

2-10 lbs

X

11-20 lbs

X

21-30 lbs

X

31-40 lbs

X

41-50 lbs

X

51 + lbs

X

ENVIRONMENT

Hot , cold , wet , surroundings

X

Outdoors

X

With or near chemicals

X

Near radiation

X

Bodily fluids and blood borne pathogens

X

Ability to express or exchange ideas

X

Ability to understand communication of others with or without adaptive devices.

X

I have received and understand the Essential Duties, Responsibilities and Physical Requirements of my Job Description:

Employee Signature Date

Print Name

Supervisor Signature Date