Creative Service Manager - Patient Engagement at Beacon Hill Staffing Group, LLC in augusta, Maine

Job Description:

Our client, in the pharmaceutical space, is looking to add a Creative Service Manager to their team. This person will have experience creating patient-engagement solutions for to market to pharmaceutical companies. The Creative Service Manager position is a 6+ month contract role with the potential to extend and/or convert full-time and would be remote working EST hours. You must have at least 5+ years of pharmaceutical marketing experience to be considered.

Key Responsibilities:


Design Development: Create visually engaging assets including web pages PowerPoint decks, brochures, digital ads, infographics, social media content, email campaigns, and thought leadership materials that align with branding, audience messaging and business goals/KPIs.

• Digital & Print Collateral: Design both digital and print materials for campaigns, product launches, internal/external communications, etc.

• Collaborative Projects: Work closely with cross-functional teams including marketing, product, commercial, and leadership to ensure all designs meet brand guidelines, compliance standards, and business/dept needs.

• Brand Consistency: Maintain consistency in all design work by adhering to the brand style guide.

• Multimedia Projects: Contribute to multimedia projects, including video content, motion graphics, and interactive web designs, aimed at educating patients and healthcare providers.

• User Experience (UX) Design: Apply UX principles to create user/audience-friendly web pages

Creative Problem Solving: Translate complex business or product models into easy-to-understand, visually appealing designs that resonate with diverse audiences.

• Leverage data analytics and customer insights to understand customer behaviors, preferences, and trends to inform strategy and improve engagement


• Ensure all engagement activities comply with local regulations and SOP

Corporate Marketing & Communications

• Work with Marketing team to develop and implement strategic brand development initiatives, scaling and evolving the brand's identity to meet business objectives and market demands.


• Oversee all aspects of design ensuring user-friendly, visually appealing, and brand-consistent web experiences.


• Oversee the development and execution of web design, collateral, digital and print projects, ensuring user experience (UX) and user interface (UI) best practices are implemented.


• Utilize advanced PowerPoint skills to create compelling presentations for internal and client-facing purposes, effectively communicating design ideas and strategies.


• Conceptualize new brand assets and brand guideline extensions to keep catalog updated and fresh.


• Drive the creative direction of projects from concept to completion, ensuring high-quality, on-brand, and timely delivery of all design materials.


• Stay current with industry trends, competitor activities, and emerging technologies to keep the brand at the forefront of the market.

Team Management

• Collaborated with cross-functional teams, including marketing, product development, and sales, to ensure cohesive brand/product messaging, positioning, and alignment with overall business strategies.

Education: Bachelor's degree in graphic design, Visual Arts, or related field preferred .


Experience: 10+ years of experience in graphic design, with direct experience in pharma or pharmacy preferred.


Technical Skills:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Adobe XD), Figma

• Knowledge of video editing tools like Adobe Premiere or After Effects (a plus)

• Familiarity with UX/UI principles and design tools (e.g., Figma, Sketch)

• Understanding of printing processes and production

• Experience with HTML/CSS and HubSpot

• ADA compliance experience


• Expertise in PowerPoint design under Qualifications - Advanced skills in PowerPoint, with a demonstrated ability to create visually engaging and impactful presentations.

• Portfolio: A strong, diverse portfolio showcasing creative work across multiple channels (digital, print, social, etc.).

Key Attributes:

• Strong visual and communication skills

• Ability to work collaboratively in a fast-paced environment

• Detail-oriented, with strong organizational skills

• Empathy and understanding of the patient journey

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.


We look forward to working with you.


Beacon Hill. Employing the Future™
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