Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
Location/Division Specific Information
How do we make an impact?
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.
What will you do?
Assists in coordinating the staff and workload to meet or exceed productivity performance standards for Managed Services. Provides functional supervision to team members by performing site coverage as needed. May assist in the cross training of associates and the training of new hires.
Facilitate equipment and instrument repair and maintenance to include: Database management. Interaction with Lab Champions and vendors to facilitate repair and calibration of equipment.
Proactively responds to potential equipment issues to prevent unplanned interruption and customers' business.
Perform asset tagging and tracking of instruments using client procedures
Closely communicate and collaborate with onsite team to prioritize and resolve open corrective and preventative work orders.
Maintains company assets (tools, inventory, laptop computer, etc.) in good and working condition.
Escort lab instrument service vendors to work sites and provide locally required trainings to such service vendors.
Communicate clearly, understand and acknowledge verbal instructions, read and interpret work from drawings, written work orders, sketches, blueprints, and technical manuals.
Understand customer requirements and coordinate work with other teams for various support requirements.
Maintain professional and customer focused relationships with team members, internal and external customers and service providers, and building occupants.
Facilitates and leads team meetings.
Identifies training and site service personnel skills enhancement opportunities and reports these to the supervisor.
How will you get here?
Education
High school diploma or GED required.
Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.
Experience
3+ years of progressive, proven experience required
GxP Experience and IATA/DOT certification are also a plus
Knowledge, Skills, Abilities
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