Medical Assistant II at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: The General Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The applicant will be crossed trained in both the medical and surgical dermatology units and work in both units.



Job Summary
Under the direct supervision of a physician, Medical Director and/or Nurse Manager/Nurse Coordinator performs all tasks delegated to assist with delivery of care to patients within the Medical Dermatology and Dermatology Surgery Units.


PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Reviews the daily schedule to ensure that all appropriate preparations are in place to facilitate efficient clinic flow. Anticipates changes and adjusts as needed according to variations in clinic operations.
• Set-up treatment area for skin biopsies, dermatologic surgery, cosmetic procedures as needed.
• Escorts patients from reception area into exam rooms, prepares patients for physical exams, surgical procedure and/or post-operative follow-up. Including: vital signs, pressure bandage, and EMR documentation.
• Performs phlebotomy and specimen collection according to hospital policies.
• Photographs patients with various skin conditions using a variety of photogenic procedures, techniques, and equipment.
• Assists physicians with surgical procedures including Mohs surgery, excisions and subsequent repairs while supporting and maintaining use of sterile technique.
• Ensures exam/procedure rooms are cleaned and restocked with appropriate supplies daily.
• Participates in quality assurance activities in the department, with respect to patient care.
• Participates in orientation and onboarding of new staff members.
• Orders medical supplies and maintains appropriate inventories.
• Participates in activities conducive to unit safety and operations.
• Prepares instruments and surgical trays for processing by central sterilization processing department.


QUALIFICATIONS:


EDUCATION:
High School Diploma or equivalent.
Graduate of an approved Medical Assistant Program or equivalent.


TRAINING:
Certified medical assistant experience preferred; surgical experience preferred.



Qualifications


Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred


Can this role accept experience in lieu of a degree?
No


Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred


Experience
Direct MA experience or medical field work 1-2 years required


Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.



Additional Job Details (if applicable)



Physical Requirements

• Standing Frequently (34-66%)


• Walking Frequently (34-66%)


• Sitting Occasionally (3-33%)


• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)


• Carrying Frequently (34-66%) 20lbs - 35lbs


• Pushing Occasionally (3-33%)


• Pulling Occasionally (3-33%)


• Climbing Rarely (Less than 2%)


• Balancing Frequently (34-66%)


• Stooping Occasionally (3-33%)


• Kneeling Occasionally (3-33%)


• Crouching Occasionally (3-33%)


• Crawling Rarely (Less than 2%)


• Reaching Frequently (34-66%)


• Gross Manipulation (Handling) Frequently (34-66%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type


Onsite



Work Location


50 Staniford Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now