Hybrid Customer Service Representative at Ultimate Staffing Services in Norwood, Massachusetts

Job Description:

Norwood, MA


8am-4pm or 9am-5pm


Hybrid schedule (after 2 week training)


Pay $25/hr


We are looking for a highly motivated, collaborative, customer-centric professional who will serve as a core team member of the growing Customer Service Team.


Responsibilities include:


Providing multiple levels of customer support in various areas


Inbound and outbound phone support


Order processing, quote generation and ticket management for the CS Team shared inbox.


Qualifications for the role:


CRM experience


2+ year's in customer service role


Manufacturing industry experience preferred


Interested candidates are encouraged to send resumes


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.