Patient Services Coordinator/UKHC at University of Kentucky in Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Patient Services Coordinator/UKHC
Requisition Number	RE49800
Working Title	Patient Services Coordinator
Department Name	M3030:Cancer Clinic Services
Work Location	Lexington, KY
Grade Level	07
Salary Range	$17.50-27.31/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	HS
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	5 yrs
Required License/Registration/Certification	N/A
Physical Requirements	Requires handling of light-weight objects up to 10 pounds, some standing/walking, and sitting for extended periods of time.
Shift	Days, Monday through Friday.
Job Summary	This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adapt in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / Abilities	MS Windows, EPIC, Telephone etiquette, customer service
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply	04/06/2025
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please choose the answer that best describes your years of scheduling experience in a clinical setting.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 2 years
   • More than 2 years, up through 3 years
   • More than 3 years
2. * Please indicate your years of full-time, paid employment experience working with insurance precertifications.
   • None
   • More than 0, less than 1 year
   • More than 1 year, less than 2 years
   • More than 2 years, less than 3 years
   • More than 3 years
3. * Please indicate your years of paid work experience in working with electronic medical records.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 2 years
   • More than 2 years, up through 3 years
   • More than 3 years, up through 4 years
   • More than 4 years
4. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter

Equal employment opportunity, including veterans and individuals with disabilities.

PI266684224

Salary:

$17.00

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