Shift: Monday-Friday, 10:00am to 6:30pm (Irregular hours including weekends, nights, & holidays required.)
Regular Days Off: Saturday and Sunday
Supervision Received: Receives direct supervision from the Assistant Manager, Dining Services.
Supervision Exercised: Maintainer I's, II's, contracted workers and student workers.
Salary: $1,857.51 Bi-Weekly
General Statement of Duties:
Performs general custodial duties in connection with the cleaning and maintenance of a building or of an assigned area within a building; works as a member of a team cleaning custodial program which includes housekeeping, cleaning, moving furniture and trash removal in the dining commons; performs related work as required; implements, supervises and trains dining commons staff engaged in team cleaning which includes housekeeping, cleaning, moving of furniture and trash removal in the dining commons; performs related work as requested.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
Supervise dining commons staff engaged in cleaning services; use Microsoft Word and Excel, scheduling software, and state time system.
Supervise and assist in setting rooms; all aspects of cleaning offices, rooms, corridors, rest rooms and other spaces within the dining services and the immediate adjacent outside premises to accommodate the public use of the facilities.
Supervise and assist in the cleaning of all surfaces, waxing, polishing, and buffing of floors and the shampooing and cleaning of carpets on a regular schedule to maintain department standards.
Supervise and assist in the emptying of recycling containers, waste and trash receptacles, etc. to maintain sanitary conditions.
Supervise and assist in the moving of furniture using manual means to improve appearance, facilitate maintenance and cleaning, or meet users' requirements.
Supervise and assist in sweeping, cleaning, and snow removal on walks, terraces, and steps in the immediate adjacent outside premises of the dining commons to maintain safe conditions and an attractive facility.
Requisition cleaning and other supplies and equipment using department forms and procedures; issue supplies to cleaning staff; maintain an inventory of supplies in accordance with department policies and procedures.
Maintain custodial equipment to include simple general repairs (replacing belts, tightening screws) including cleaning of equipment to keep all equipment in good working condition.
Maintain general records; complete required reports in accordance with department and chemical book, state board of health guidelines.
Train employees in cleaning and building custodial operations following department guidelines and procedures for staff training; provide team member training to include site-specific, task- specific, health & safety, liability.
Assist and recommend the hiring of custodial staff and confer with management staff and others to plan and lay out work schedules and assignment of custodial staff; assist in preparing work standards for the department and use those standards to perform annual performance evaluation for assigned staff.
Conduct hands-on training session for custodial staff in cleaning and building custodial operations at dining commons.
Direct and implement quality control programs to ensure the quality of work being performed meets department standards.
Make periodic work site inspections with supervisors as necessary to ensure efficient utilization of human resources and materials and compliance with established work standards.
Operate a motor vehicle to travel to work sites with a valid driver's license.
Attend professional training as required.
Perform other related work as required.
Job Requirements:
Qualifications Required at Hire:
Ability to follow oral and written instructions.
Ability to establish and maintain harmonious working relationships with others.
Knowledge of the principles and methods of inventory control of supplies and equipment.
Knowledge of the methods and techniques used for the security of buildings and property.
Knowledge of the methods followed in building custodial work.
Knowledge of safety practices and procedures followed in building custodial work.
Ability to read, write and comprehend the English language.
Ability to give oral and written instructions in a precise, understandable manner.
Ability to maintain accurate records.
Ability to supervise, including planning and assigning work; determining subordinates' training needs and providing or arranging for such training; determining the need for disciplinary action and either recommending or initiating disciplinary action.
Ability to work in a team setting.
Must work irregular hours including weekends, nights, holidays.
Ability to deal tactfully with others.
Ability to stand or walk for prolonged periods of time.
Physical stamina and endurance.
Manual dexterity (ability to perform repetitive tasks requiring continuous use of hands and arms).
Ability to lift and carry heavy objects.
Ability to locate weaknesses in cleanliness, such as dirt and stains, in assigned area; ability to take corrective action.
Ability to climb and work on elevated platforms, including ladders and scaffolds.
Qualifications Acquired on Job:
Knowledge of departmental, University, and state rules, regulations, policies, procedures, and guidelines relating to area of assignment and ability to apply them to unit activities.
Ability to use Microsoft Word and Excel with proficiency.
Ability to operate and care for department equipment, including vacuum cleaners, floor machines, extractors, and pressure washers.
Ability to prepare and apply cleaning solutions safely and efficiently in accordance with departmental standards.
Thorough knowledge and understanding of safety procedures prescribed by the institution and department used in building maintenance and custodial work.
Minimum Entrance Requirements:
Two years full-time, or equivalent part-time, experience in building custodial or institution housekeeping work; of which at least one year must have been in a supervisory capacity.
License and/or Certification Requirements:
Valid Driver's License
Additional Information:
Salary:
Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.
Employee Benefits:
Benefits are an important component of an employee's total compensation package.
Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.