Collections Coordinator at Lytx, Inc. in San Diego, California

Job Description:

Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.

Collections Coordinator
India

Full time
R-3646

Collections Coordinator

Position Summary:

The Collections Coordinator is responsible for collections management for a specific customer portfolio. The position will include analyzing and following up on outstanding accounts receivable dollars. This will include, resolving customer billing problems, cross-functional communication related to disputes, and answering customer emails and voicemails. The focus of the role will be to increase cash collections, reducing accounts receivable delinquency, and distribute customer disputes and/or questions which impact collections.

Key Duties and Responsibilities:

• Reviewing open accounts for collection efforts based on a specific customer portfolio.
• Communicate with customers via email during non-operating hours
• Making outbound collection calls in a professional manner while keeping and improving customer relations during hours of operations.
• Responsible for answering the AR phone line to resolve issues and collect payments
• Send out copies of open invoice aging’s and copies of invoices upon request
• Update the collections portal with customer statuses daily
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Other duties as assigned

Desired Experience and Qualifications:

• 1-3 years of collections experience in a fast-paced environment, including interaction with a large customer base.
• Detail orientated and task-driven
• Strong communication & problem solving required
• Ability to work independently and to adapt to a fast-changing environment.
• Must have attention to detail with an eye for accuracy.
• Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)
• Experience working with NetSuite and Salesforce is a plus

Innovation Lives Here

You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.

Together, we help save lives on our roadways.

Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.

Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.

About Us

Lytx® is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Our unrivaled Driver Safety Program, powered by our best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. We harness the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Our customizable services and programs span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and more than one million drivers worldwide. For more information, visit www.lytx.com, @lytx on Twitter, LinkedIn, our Facebook page or YouTube channel.

Privacy Notice: If you are a California resident: We collect, use, disclose, and retain personal information in accordance with our Privacy Policy. Lytx does not sell or share (as defined in the California Consumer Privacy Act of 2018, as amended) your personal information.

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Equal employment opportunity, including veterans and individuals with disabilities.

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