Triage Nurse, Internal Medicine- Medford at Partner's Healthcare in Medford, Massachusetts

Job Description:

Site: Mass General Brigham Community Physicians, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.


Our Internal Medicine office is committed to building a healthier community in the Medford area, and that's why we're bringing world-class health care affiliated with Mass General Brigham to your neighborhood. Our Medford Internal Medicine location offers adult primary care services. Our experienced internal medicine team offers comprehensive, compassionate care with convenient access to cardiac testing, labs, and imaging.


We are located 101 Main Street in Medford, Massachusetts.


We pride ourselves on having a close-knit, highly collaborative team who are all passionate about patient care in the community!



Job Summary
We are seeking a 40-hour full-time Triage Nurse to support our internal medicine office onsite Monday through Friday. Our office is open from 7:00am-5:00pm and we are flexible on the shift times for this role within that time frame!


The Triage RN supports our healthcare teams primarily through phone triage but has some patient facing hands-on aspects as well. The Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, test results, and in-basket management.


This person will be an integral part of an extraordinary team!



Qualifications


Education
Associate's Degree Nursing required and Bachelor's Degree Nursing preferred


Can this role accept experience in lieu of a degree?
No


Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred


Experience
Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred


Knowledge, Skills and Abilities
- Proficient knowledge of nursing principles, practices, and procedures.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic healthcare environment.
- Demonstrated commitment to continuing education and professional development.
- Familiarity with electronic medical records (EMRs) and healthcare technologies.



Additional Job Details (if applicable)



Remote Type


Onsite



Work Location


101 Main Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.