Pharmacy Technician at Rochester Regional Health in Rochester, New York

Job Description:

Description



Job Title: Pharmacy Technician

Department: Greater Rochester Independent Practice Association (GRIPA)

Location: 100 Kings Highway South, Rochester, NY

Hours Per Week: 40 hours

Schedule: Full-time, Days


This position will be employed by the Greater Rochester Independent Practice Association, INC. (GRIPA). GRIPA was founded in 1996 as a unique collaboration between hospitals and physicians, for the purpose of simultaneously improving the quality and efficiency of health care. This position will not be employed by Rochester Regional Health (RRH).



SUMMARY

The Pharmacy Technician is responsible for working hand-in-hand with a pharmacist to assist in improving quality of care, reducing costs, providing medication assistance related to medication adherence, completing medication histories, participating in follow-up calls to patients/providers, and assisting on projects related to improving the medication use process. Requires collaboration with providers, care managers, other entities (insurance company staff, home health care providers, pharmacies) and other health care professionals at various sites of services.



RESPONSIBILITIES




Clinical Support

• Reduce Pharmacy Costs: With the assistance of a pharmacist, reduce pharmacy costs on identified high cost medications
  
  


• Support outcome reporting related to medication cost initiatives
  
  


• Follow-up calls: Participate in follow-up calls to patients and healthcare providers
  
  


• Follow-up calls to healthcare providers to obtain outcomes related to pharmacist's interventions
  
  


• Follow-up calls to patient to ensure medication changes have been implemented and to obtain objective information (blood glucose and BP values) for further optimization of medications by pharmacists
  
  


• Medication Adherence: Provide support for medication adherence by identifying barriers to adherence, assisting with improving medication affordability, assisting with medication reminders, linking to medication counseling, etc. Completion of medication financial assistance applications (i.e. EPIC, PAPs, etc.), as needed
  
  


• Medication Histories: Complete medication histories (in-home, telephonic) with handoff to another member of the care management team, as appropriate
  
  


• Medication-use Projects: Participate in projects related to the medication-use process with goals of improving quality of care and reducing costs
  
  


• Learn and gain proficiency in applications and resources used in high cost drug and care management programs
  
  


• Coordinate and collaborate with contracted entities including insurers, employer groups as well as key health system entities to drive positive outcomes
  
  


• Employer contract initiatives: Participation in employer contract specific initiatives in collaboration with the care management team
  
  


• Community resources: Knowledge of community resources available for medication management and ability to direct patients to participate in use of these resources
  
  


• Perform other duties as assigned to support business needs including maintaining and updating GRIPA resources
  
  
  

Quality and Outcomes

• Engage in performance improvement activities to promote quality care
  
  


• Adherence to ethical, legal and practice standards of care management practice
  
  


• Self-monitoring of quality metrics to promote positive population health outcome
  
  
  

Documentation and Reporting

• Ability to use the EPIC EMR and other documentation software to manage the population and promote care team communication
  
  


• Ensures timely and complete documentation following any patient and/or provider related contact per department documentation policy/procedure
  
  


• Reports on successes as well as areas where there are opportunities of improvement
  
  
  

Professional Development/Education

• Demonstrates ability to perform day-to-day activities, plan, and organize effectively
  
  


• Adheres to all departmental policies, procedures and established standards
  
  


• Participates in development and maintenance of professional competence as evidenced through attendance in continuing education programs (i.e. 5 continuing education hours annually through an accredited program)
  
  


• Consistently present a professional image through personal interactions, phone manners, and appearance.
  
  


• Provide culturally competent, patient-centered care with all encounters
  
  
  

Hard/Soft Skills

• The ability to grow through change
  
  


• The ability to prioritize and flexibly adjust throughout the day/week
  
  


• A willingness and desire to work with a complex patient population and to work with clinicians throughout the health system
  
  


• Advocate for patient, promoting self-advocacy
  
  


• Appropriately escalate issues to other colleagues, as needed
  
  

REQUIRED QUALIFICATIONS:

• 2 years of pharmacy technician experience in a retail/community pharmacy or managed care setting
  
  

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.



PAY RANGE: $18.50 - $20.75

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran Apply Now