Product Owner at Healthstream Inc. in Nashville, Tennessee

Job Description:

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care -a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashvilleand San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Overview

The Product Owner focuses on our data engineering services, ensuring we deliver valuable data-based solutions internally and to our customers and partners. Additionally, the Product Owner will contribute to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Work from a vision instead of being solely task-oriented
• Understand work objectives from multiple perspectives and levels including the executive level
• Work closely with product management to understand their strategic vision and how it relates to individual products being developed
• Work with product management and other project stakeholders to elicit business requirements and document in form of feature, user stories, data mapping, dataflow etc; collaborate on the development of metrics to determine product success
• On an ongoing basis, focus efforts to deliver on the product roadmap which balances long-term vision and time-to-market pressure with periodic marketable releases
• Create workflow diagrams as needed to illustrate requirements
• Track development of Data Ingestion Service
• Work with the application teams to get connected to ingestion service once built (and facilitating troubleshooting)
• Work with the implementation and Tier2 teams to transition CDE to custom reports (or Insights +) in collaboration with success manager and pro-services
• Analyze stored procedure to understand business logic and document data mapping, data flows
• Leverage technical experience to communicate product needs to the development team through story grooming; able to question/challenge development and QA resources to facilitate constructive brainstorming and solution design
• Work with distributed teams during development & QA to provide guidance and ensure business requirements and functional specifications are met
• Review test cases and provide feedback to QA team periodically
• Build strong business relationships across functional teams involved in releasing or supporting the solution and ensure a smooth transition of new products and features into production
• Deliver consistent, clear, and timely communication (both written and verbal) to project stakeholders
• Identify, track and help remove impediments adversely affecting delivery expectations
• Manage team resource needs, risks, issues, project scope and contingency plans, while escalating to leadership when appropriate

Qualifications

Requirements

• Minimum 3 years experience in Information Technology
• Familiarity with project management principles
• Familiarity with agile development principles
• Understanding of databases, data modeling and data architecture principles
• Understanding of SQL syntax to conduct data analysis, including Stored Procedures to understand and extrapolate business logic and document data flows

• Bachelor's degree preferred
• Experience in working with cloud providers (eg. AWS, Azure, GCP)
• Experience with data warehouses (Snowflake, Redshift), data lakes and ETL pipeline
• Experience working with data engineering, analytics team to build data solutions
• Familiarity with a programming or scripting language (e.g. Python, Javascript, R, SQL, etc.)
• Familiar in one or more industry-standard prototyping tools (e.g., Invision, Figma, Balsamiq, etc.)
• Accountability - Taking responsibility for ones actions and the consequences that result from those actions
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely both verbally and in writing. Exhibiting a pleasant attitude
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
• Adaptability - Being flexible and continuing to function effectively during times of change
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details
• Work Ethic - Setting high standards for one's work; taking care to ensure all aspects of work are completed accurately
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.