The iconic Waldorf Astoria is seeking an Assistant Director of Food and Beverage to help lead the team at the award-winning Las Vegas property!
Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space. This include a 3-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining.
The ideal candidate will be an excellent leader with a passion for providing world-class experiences and excellent communication and organization skills. At least two (2) years of prior food and beverage management experience in a luxury / upscale hotel environment is required. Prior experience managing a union staff is a plus.
Want to learn more? Hotel Website, Facebook , Instagram
ORGANIZATIONAL STRUCTURE: The Assistant Director of Food and Beverage reports directly to the Director of Food and Beverage
ROLE EXPECTATIONS:
Lead a collaborative and service-center team
Promote and nurture an environment of service excellence by developing guidelines, procedures and service expectations at each guest touch point.
Hire, train and inspire the team members for front of house, beverage and F&B support departments. Provide both formal and informal feedback to team members.
Ensures service quality standards are maintained at all times
Builds and maintains strong relationships with clients, as well as in house co workers
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Executes all menus, promotions and programs as outlined by the Director of Food and Beverage in accordance with Hilton standards
Work closely with supervisory/managerial staff to develop overall skills/growth (bench strength). Promote and develop a team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition
Executes required daily reporting in a timely manner
Ensures that all security, safety and sanitation standards are achieved
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Perform other reasonable duties and responsibilities as assigned
JOB REQUIREMENTS:
Previous 5 years leadership experience in luxury Hotel environment
Skilled in organizing resources and establishing multiple priorities
High level of computer literacy
Understanding of financial concepts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
Ability to work flexible hours as well as holidays and weekends as needed.
PREFERRED SKILLS:
Knowledge and understanding with Collective Bargaining agreement
Operational Knowledge in Sevenrooms, Infogenesis, Microsoft Office
Strong Financial Acumen
Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.
It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources.
What will it be like to work for Hilton?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!