Vehicle Repair Process Specialist at Wheels in Alpharetta, Georgia

Job Description:

Job Description:




JOB OVERVIEW



The Vehicle Repair Process Specialist is responsible for third party supplier management across the Automotive supply chain to ensure the logistical needs of the project are met. This role will be responsible for fleet management, vendor management, and process improvement management. The ideal candidate will be willing to travel at a moment's notice to assigned vendors and suppliers to problem solve through any encountered delays and ensure that all vehicles process through the production and transport cycle within the pre-set timeline.



KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Responsible for national supply chain management related to vehicle procurement, production, and


• vehicle service providers


• •Travel to assigned suppliers to ensure that all vehicles process through the supply chain within the preset


• timeline


• Work with third party suppliers (OEM, equipment suppliers, transport vendors, repair vendors, etc.) to design and implement processes based on client requirements


• Manage reporting and status updates from third parties in order to provide updates to leadership and to the end client


• Analyze vehicle production throughput for both OEM and third-party equipment suppliers through reporting and on-site visits


• Identify trends and manage exceptions across vendor network


• Audit data and provide analysis to all stakeholders


• Identify potential process/production bottlenecks and proactively implement solutions


• Travel to and regularly meet with third party supplier management teams to discuss performance to production plans and work through identified areas of opportunity


• Responsible for working with suppliers to proactively prevent delays & for working through back logs when they do occur (requiring immediate travel to supplier location)


• Think outside the box to deliver creative solutions when delays present themselves to deliver for our mutual clients


• Partner with internal operations teams and collaborate on solutions as needed


• Provide timely feedback to internal stakeholders related to third party supplier performance


• Develop and maintain positive relationships with suppliers, client stakeholders & internal teams


• Provide exceptional customer service to fleet drivers by answering and addressing any escalated inquiries


• Other Duties


• Communicate with internal stakeholders as needed


• Other duties and responsibilities as assigned


• Create ad-hoc reporting

LEADERSHIP RESPONSIBILITIES

• This is an individual contributor role.

COMPETENCIES - SKILLS

• Act with Integrity: Upholding ethical standards in job-related activities and behavior. Always doing the right thing even when no one is watching.


• Critical Thinking: Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.


• Build Relationships: Develops professional partnerships and useful internal relationships through effective communication.


• Take Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.


• Ability to adapt to changing client demands

EDUCATION AND EXPERIENCE

• 
  Automotive or Fleet operations experience preferred.


• Knowledge of vehicle repair process required.


• Dealership & Auto repair shop experience a plus.


• Bachelor's Degree or equivalent work experience.


• Proficiency in Microsoft Excel required.


• Experience with SmartSheets, OneDrive, or Sharepoint preferred.


• Vendor management experience preferred.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT




Work Environment: Hybrid - Alpharetta, GA.

Position Type/Standard Schedule: This is a full-time position.

Travel: Minimal travel may be required

Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.



DISCLAIMER



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.


Pay Range:
$59,300-$83,000
The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.




EEO Statement



Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.


Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans. Apply Now