Senior Infrastructure Engineer at Ledgent Technology in Los Angeles, California

Job Description:

Senior Infrastructure Engineer



Employment Type: Full-Time / Direct Hire


Workplace Type: Remote, CA - Candidates must live within a 1-hour drive of LA


Location: Los Angeles, CA


Industry: Law Firm


Compensation: $130,000 - $150,000 + discretionary bonus



SUMMARY:



We are seeking an experienced Senior Infrastructure Engineer to contribute to the stability, integrity, and efficient operation of the Firm's enterprise systems and networks. Candidates for this position must have strong working knowledge of Microsoft products and datacenter technologies. The Senior Infrastructure Engineer is part of the IT Infrastructure Department that supports all Firm offices and co-location facilities. This position can be hybrid remote or fully remote, with a strong preference in the cities of the Firm's offices, and reports to the IT Infrastructure Manager.



KEY DUTIES & RESPONSIBILITIES:

• Research and recommend enhancements to the system to better serve the needs of the Firm. Evaluate and implement cloud, application and infrastructure technologies.


• Independently manage projects and tasks.


• Manage and execute complex technology transitions such as migrating services from on-prem to cloud, transitioning services from one application to another, major product upgrades, network upgrades, storage replacements, etc.


• Manage key security functions and systems, including the CrowdStrike suite and identity management systems. Serve as an escalation point for the firm's multiple 24/7/365 external SOC services.


• Assist the IT Support team with management of Windows workstation and server environment, including application integrations, group policies, Microsoft 365, Intune, SCCM, PatchMyPC, etc.


• Serve as an administrator for email systems (Exchange Online, Mimecast, Proofpoint).


• Assist with maintenance of network infrastructure, including LAN, WAN, WLAN, SD-WAN, and internet connections (Palo Alto, Cisco, Meraki, etc).


• Assist with maintenance of virtualized Windows Server datacenter infrastructure.


• Manage consultant and vendor resources and initiatives.


• Serve as a 3rd tier escalation point for system operational issues and provide quality customer service to all of the Firm's staff.


• Utilize and provide service for ticketing and project management applications, such as FreshService, Asana, or Service now.


• Create and maintain updated documentation as it relates to system configuration, mapping, processes, and service records.

REQUIRED EXPERIENCE & QUALIFICATIONS:

• BS/BA Degree in Information Technology, Information Systems, Networking, Computer Science, or related fields.


• Extensive experience working in a Systems/Infrastructure Engineering position with hands on expeirnece designing, implementing, managing, and maintaining the following solutions:
  
  
  • MS Active Directory and Entra/AzureAD
  
  
  • Windows Servers
  
  
  • Server virtualization (VMware) and deploying virtual machines
  
  
  • Datacenter hardware or colocation facility.
  
  
  • Enterprise storage technologies (i.e., Nutanix)
  
  
  • Intune, Microsoft SCCM, or equivalent desktop and patch management experience.
  
  
  
  


• Multiple years of hands-on experience designing, implementing, managing, and maintaining the following solutions
  
  
  • Network Engineering: Firewalls (Palo Alto), Routers/Switches (Cisco & Meraki), LAN-WAN, MPLS, SD-WAN.
  
  
  • Citrix or other VDI technologies.
  
  
  • Managing Cybersecurity software (CrowdStrike), IAM tools, and experience with SOC services and Endpoint Protection
  
  
  
  


• Strong initiative, proactive thinking and time management skills.


• Self-starter with excellent problem-solving skills.


• Proven project management skills, with the ability to manage concurrent projects with time sensitive deadlines.


• Strong written and verbal communication skills.


• Proven experience supporting large number of end users (200+).


• Demonstrated excellent customer service skills.

Ability to travel domestically occasionally as needed.


Available to work flexible hours as needed.



DESIRED EXPERIENCE & QUALIFICATIONS:

• Prior experience supporting law firm or legal environment preferred.


• Relevant Industry certifications (Microsoft, Windows, Azure, VMware, Cisco, etc..)


• Strong working knowledge of hybrid cloud infrastructure (Azure)


• Experience with PowerShell scripting

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Apply Now