Customer Service Representative III at Ultimate Staffing Services in Pasadena, California

Job Description:

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.



Responsibilities:

• Handle customer inquiries and complaints


• Provide information about the products and services


• Troubleshoot and resolve product issues and concerns


• Document and update customer records based on interactions


• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields


• Ability to build rapport with clients


• Ability to prioritize and multitask


• Positive and professional demeanor


• Excellent written and verbal communication skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Apply Now