Donor Experience Associate at The Ohio State University in Columbus, Ohio

Job Description:

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.


• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:Donor Experience AssociateDepartment:Advancement | Development Student and Scholarships

Position Overview

As a member of the Scholarship and Student Support team in University Advancement, the Donor Experience Associate provides support and coordination for activities and projects that pertain to constituent engagement and stewardship, namely current and potential donors. This position will offer opportunities for collaboration with colleagues across University Advancement as well as with executive leadership and program administrators.

The ideal candidate will be able to effectively operate in a dynamic environment and have a proven and sincere commitment to working collaboratively with all constituents. The Associate must manage multiple projects with shifting priorities, competing interests, and overlapping deadlines to ensure the effective prioritization and smooth execution of deliverables for individual donors, representatives of philanthropically engaged corporations, and program managers of private foundations.

Under the direction of the Stewardship Manager, this position's primary responsibility will be to assist with the creation, tracking and review of endowed and current use funds. They will research and respond to Advancement-related fiscal stewardship inquiries. Additionally, they will identify, develop, and implement workflow processes and operational efficiencies.

This role will also assist in the planning and implementation of creative constituent and donor relations activities, including: cultivation and stewardship letters to an external audience; event invitations and other communications directed to drive engagement, express appreciation and express impact.

All members of Advancement are part of creating a culture that inspires an exceptionally multifaceted and talented team and are expected to exhibit The Ohio State University's
Shared Values. The Office of Advancement is committed to acting with kindness, respect, and integrity at all times and welcoming our colleagues' ideas, voices, and perspectives, acknowledging that we are better together.

Department Overview:

The office of Scholarship and Student Support (SaSS) provides advancement support for the university's Office of Academic Affairs. SaSS is focused on scholarships and programs within Student Financial Aid, University Honors & Scholars, Military & Veterans Services/ROTC and The Graduate School, among others. Our mission is to provide a comprehensive, inclusive and affordable education that prepares the next generation of leaders and engaged citizens to serve Ohio, the country and the world.

Duties and Responsibilities

40%

Supports the scholarship manager as needed with fund inquiries for funds across the university from development officers, and other units outside of student financial aid and other partners from the OSU Foundation. Helps create, track and review endowed and current use funds; and researches and responds to Advancement-related fiscal stewardship inquiries.

30%

Plans and implements creative yet cost efficient constituent relations activities, such as drafting emails, letters, cards, reports, proposals, invitations, and other communications that request philanthropic support, offer recognition and engagement, express appreciation, and/or demonstrate impact.

20%

Under the direction of the Stewardship manager, collaborates with team on special campus-wide donor recognition and engagement opportunities through annual giving. Executes annual strategy to express appreciation to all donors that give to scholarships across the university, including weekly gift acknowledgments as well as special acknowledgment opportunities.

10%

Major donor stewardship, with particular focus on donors whose lifetime giving exceeds $50,000, including annual stewardship reporting and accurately recording activity in The Advancement System.

Required Qualifications:

• 
  

  Bachelor's degree in related field or an equivalent combination of education and experience

  
  

• 
  

  Proficiency with MS Office programs

  
  

Desired Qualifications:

• 
  

  Experience working in fundraising, donor relations/stewardship, donor communications and/or alumni relations 

  
  

• 
  

  Experience with Ohio State's proprietary constituent database (TAS)

  
  

• 
  

  Experience with Ohio State's fiscal processes and systems (Workday)

  
  

The Office of Advancement is committed to providing tools and resources for you to learn our business, proprietary databases, university-specific processes, and advancement practices.

You Need To Know

Aside from the unparalleled benefits of working for The Ohio State University and working in the diverse, smart, enjoyable, and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for an institution doing worldwide life-changing teaching and research. Learn more here:
https://hr.osu.edu/careers/.

In accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated as a standby position.

Additional Information:Location:University Square North (1031)Position Type:RegularScheduled Hours:40
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

Apply Now