Senior Learning and Development Consultant - Hybrid - Sarnova at Sarnova in Dublin, Ohio

Job Description:

Position Title: Senior Learning and Development Consultant - Hybrid - Sarnova

Req ID: 4948

Location: Dublin, Ohio

Remote: Hybrid

Job Description

Overview

The Senior Learning and Development Consultant is primarily responsible for sales training including design, development and delivery, working with all levels of management to achieve learning goals correlating to organizational goals. Additional training and design and development opportunities will include collaborating with the exisiting team on initiatives outside of sales training development and delivery.

Sarnova is the leading national specialty distributor of health care products in Emergency Medical Services (EMS) and Respiratory Markets and is the industry leader in Revenue Cycle Management within Emergency Medical Services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management.

Responsibilities

Summary:

The Senior Learning and Development Consultant is primarily responsible for sales training including design, development and delivery, working with all levels of management to achieve learning goals correlating to organizational goals. Additional training and design and development opportunities will include collaborating with the exisiting team on initiatives outside of sales training development and delivery. Responsibilities include analyzing, designing, developing, implementing, evaluating and maintaining comprehensive learning solutions for Sales in support of internal programs, projects and initiatives. The selected candidate will design, develop, and facilitate instructor-led courses, virtually and in-person.

Organizational Impact:

At Sarnova you are not just a number. What you do each day matters. In this role you provide critical learning programs to Sarnova employees. You truly impact the success and career development of each person driving a culture of learning and growth.

Essential Duties and Responsibilities:

• Applies instructional systems approach to curriculum design, re-design and development
• Conducts instructional design phases and activities for the proposed learning solution
• Analyzes learning needs utilizing needs assessment techniques
• Applies principles of adult learning to the design and development of learning solutions
• Designs and develops innovative solutions for instructor-led (in person or via web) and online courses. (These solutions may include job aids, facilitator guides, participant workbooks, eLearning, etc.)
• Maintains and promotes approved standards for all learning solutions
• Supports evaluation of the effectiveness of training programs by conducting assessments, surveys, and other feedback mechanisms which may involve analyzing data and metrics to measure the impact of learning initiatives on employee performance, productivity, and organizational outcomes
• Conducts on-going audits of existing curricula to ensure format or content changes/updates are completed in a timely manner
• Participates with department and cross-functional teams for the purpose of curriculum and instructional development
• Interpret adult learning theory and is able to adjust techniques for maximum learning transfer
• Conducts facilitation of learning content to participants, both virtually, in-person, and/or through a hybrid format
• Adheres to effective learning facilitation, with an absence of bias, to ensure participants have the optimal experience to learn
• Implements the entire learning and development process, including setting up training calendars, coordinating training logistics, tracking training attendance, and supporting evaluation of the effectiveness of training programs
• Develops and maintains data and data reporting for learning in demonstrating how learning impacts business results
• Develops, implements, and maintains learning assessments, evaluations, and skill development validation

Training Solution Recommendation

• Works with stakeholders to identify performance gaps
• Collects training needs and objectives from business units for identified knowledge or skill gap
• Identifies and fulfills (internal) customer needs by gathering information, asking probing questions, applying knowledge, and offering solutions
• Consults with subject matter experts and stakeholders to ensure accuracy and usability of the targeted learning intervention
• Presents learning solutions effectively to internal stakeholders and gathers feedback
• Ability to analyze and recommend learning solutions to support the needs of the business

Business Acumen

• Demonstrates a big picture understanding of the business, its interrelationships, and priorities
• Evaluates the impact of learning on performance and recommends performance solutions strategies or learning opportunities
• Executes assigned activities to strategic business goals

Project Management

• Manages multiple priorities and projects simultaneously and provides timely project updates
• Conducts regular and ad-hoc project review with project team, sponsors, and clients
• Works with manager to identify learning specific risks associated with a project and create contingency plans
• Additional job duties as assigned

Skills/Experience Required:

• Education: Bachelors Degree required
• Minimum of 7 years’ experience in a learning and development role within an organization
• Sales associate or sales leader role within an organization, preferably in the medical field is desired but not required
• Deep knowledge and demonstrated proficiency in sales training methodology
• Demonstrated experience with development and facilitation of instructional materials, specifically for multi-day workshops, both in-person and virtually
• Knowledge of instructional design methodologies and their application, including adult learning theories
• Demonstrated competency in Microsoft Office Suite (i.e. Word, PPT, Excel, and Outlook)
• Proven ability to effectively work with multiple departments across an organization
• Ability and experience identifying desired business outcomes and potential measurements
• Ability and experience working with a variety of SME levels
• Strong analytical and problem solving skills
• Adaptability and flexibility
• Ability to work independently, exercising discretion and judgment
• Strong collaborative abilities, within and across the organization, to fulfill needs and requests
• Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

Equal employment opportunity, including veterans and individuals with disabilities.

PI266602902

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