Dental Clinic Clerk II - (CS25-161) at Southern Illinois University Edwardsville in Alton, Illinois

Job Description:

Positio Title: Dental Clinic Clerk II - (CS25-161)

Location: Alton, IL


Division: Dental Med, School of

Apply Before: 00577

Department: Dental Med, School of

FLSA: Non-Exempt

Description: Description

Overview

Are you enthusiastic about delivering top-notch customer service to patients in a friendly and professional dental clinic?

The SIU School of Dental Medicine in Alton, IL seeks full-time qualified Dental Clinic Clerk II candidates to support phone calls, prepare & maintain electronic patient charts, and assist faculty in providing effective and efficient patient care at the School of Dental Medicine.

The SIU School of Dental Medicine provides a range of treatments, cutting-edge dental therapy, and individualized care in a modern and relaxed setting.

What You Will Do

• Answers, screens, and routes telephone inquiries from patients to handle messages, transfer calls or locates party via public address system
• Assist Team Leaders in ensuring that all patients are actively being treated, transferred, placed on recall or inactivated by performing computer entries as directed
• Schedule emergency, screening, consult appointments for student, faculty, residents, and patients
• Provides, relays, and retrieves information to assist students, dentists, Team Leaders and faculty for patient management
• Utilizes clinical information system, kiosks, reports, and databases needed to manage patient care, student, faculty, and clinical needs
• Prepare, maintain, control distribution, retrieve, and file electronic patient charts

Minimum Acceptable Qualifications

Minimum Acceptable Qualifications

1. High school graduation or equivalent
2. One year (12 months) of experience:

• Comparable to that performed at the Dental Clinic Clerk I (https://www.sucss.illinois.gov/pages/classspec/ViewSeries.aspx?tblCS_SeriesID=103) level of this series

OR

• Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution

The Ideal Candidate Will Have

• High degree of people skills
• Ability to effectively communicate in person and via phone to work harmoniously with patients, parents, staff, students, and faculty
• Experience with basic business software with the ability to enter data utilizing spreadsheets and databases
• Knowledge of dentistry, terminology, and practice is preferred

What We Offer

Monday-Friday 8:30-5:00 onsite work schedule

SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:

• Medical, dental, and vision insurance
• University tuition waivers (full-time receive 100% waiver of tuition)
• Life insurance
• SURS retirement plan
• Supplemental retirement savings plans
• Paid vacation and sick leave accrual
• Generous holiday schedule/paid holidays
• WorkLife programs
• Employee Assistance Program (mental health and wellness)
• Employee discounts (local and national retailers)
• Flexible Spending Account Program

Supplemental Information

Civil Service Information: Civil Service Application - FAQs

Application Instructions: How to Apply - Step by Step

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, candidates must be a current Illinois resident.

Classification: State Universities Civil Service System Classification Number: 0763 - SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.

Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue.edu

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran's status.

We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu .

Benefits: SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:

• Medical, dental, and vision insurance;
• University tuition waivers (full-time receive 100% waiver of tuition)
• Life insurance;
• SURS retirement plan;
• Supplemental retirement savings plans;
• Paid vacation and sick leave accrual;
• Generous holiday schedule/paid holidays;
• WorkLife programs;
• Employee Assistance Program (mental health and wellness);
• Employee discounts (local and national retailers);
• Flexible Spending Account Program;

For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits


Opening Date: 01/24/2025

Closing Date: Continuous

Address: 1040 Rendleman Hall
Edwardsville, Illinois, 62026

Website: https://www.siue.edu/



Equal employment opportunity, including veterans and individuals with disabilities.

PI266601847

Salary:

$36,647.00

Apply Now