Warranty Improvement Engineer- Product at Stellantis in Auburn Hills, Michigan

Job Description:

The North America Quality organization is currently seeking a Warranty Engineer to join the Warranty & Control Tower team at the Headquarters & Technical Center in Auburn Hills, MI. The Warranty Engineer is responsible for assisting in the administration and/or coordination of multiple vehicle systems including compiling project status reports, coordinating project schedules, managing project meetings, agendas, minutes and correspondence. The incumbent will report to a team lead or supervisor/manager and should have knowledge of commonly used concepts, practices, and procedures for automotive and powertrain development. Opportunities are available in the areas of Body, Chassis, Interior and Mechatronics, Powertrain, and ePT, Electronics, and Modules.

Responsibilities include but are not limited to:

• Facilitating cross functional project meetings Compile project status reports, coordinate project schedules, agendas, minutes and correspondence Identify and analyze system requirements, and define project scope, requirements, and deliverables involving multiple stakeholders


• Lead the resolution of warranty related issues - Accountable for problem solving process, proposed solution, validation, and weekly progress


• Lead the resolution of customer issues & root causes by calling dealers, using after sales tools (WiAdvisor notifications, GPOP, etc), reviewing vehicles at dealers, Quality Engineering Center and Stellantis Manufacturing locations


• Establish & validate containment & permanent actions at Stellantis / Supplier


• Plants by physically reviewing the product/process changes, internal metrics and control plan updates

We are currently hiring in the following areas:

• Body Engineering


• Interior


• Chassis & Suspension


• Electrical Systems


• Automotive Electronics


• Engine Systems


• ePowertrain Systems

These positions offer the selected candidate an opportunity to be an integral part of a company whose focus is to change the automotive landscape.