Development Coordinator at Indiana University in Indianapolis, Indiana

Job Description:

Department



DEAN MED-DEVELOPMENT (IN-DMDV-IUINA)



Department Information



Indiana University School of Medicine is a national leader in medical research and education. With more than 60 academic departments and specialty divisions across 9 campuses statewide and strong clinical partnerships with Indiana's most advanced hospitals and physician networks, the school is continuously advancing its mission to prepare healers and transform health in Indiana and throughout the world.


The Office of Gift Development exists to secure philanthropic support necessary for the Indiana University School of Medicine to excel in its mission to teach, heal and discover. We create meaningful opportunities for alumni, grateful patients, corporations, foundations and friends to alleviate suffering and expand knowledge through their giving. As a result of this vital partnership with donors, we move closer to our shared goal of improving the human condition.


For more details about the Office of Gift Development visit our website.



Job Summary



Department-Specific Responsibilities

• Assists with drafting acknowledgment letters, brochures, and other correspondence and proofreading.
• Provides administrative support to the Corporate and Foundation Giving Unit assisting with portfolio management of organizations identified as major gift donors and potential prospects (major gifts: $100,000 plus) including a high level of direct contact and interaction with School of Medicine faculty.
• Provides administrative support to the Development Services Unit assisting with special projects and stewardship.
• Serves as donor file manager and office coordinator in this fast paced, professional and highly confidential office environment.
• Develops, writes and organizes materials for brochures, special events/meeting packets, biographies and other projects.
• Serves as a project coordinator for special communication projects, including videos and photo shoots.
• Assists with updates to the Office of Gift Development and Alumni Relations website.
• Organizes and produces, in conjunction with other departments, large and mass mailing solicitations.
• Assists in the preparation and distribution of mass e-communications to donors and alumni.
• Composes, types, and proofreads correspondence, memos, reports, agendas, handouts for meetings, and other various documents.
• Makes corrections and recommend changes.
• Copies, files, and distributes as necessary.
• Creates and maintains various confidential files.
• Answers telephones, screen calls, take messages and provide information or assist caller according to established policies.
• Provides administrative support to major gift officer in securing gifts from a donor portfolio of 75 to 125 prospective and current corporate and foundation donors.
• Responsible for data entry of highly confidential prospect/donor/alumni information including requesting assignments, creating and updating plans and adding contacts by gift officers into the IU Foundation's donor database.
• Assists with preparing and proofreading proposals, reports, and correspondence.
• Performs basic research on donors and prospective donors through confidential donor files, I Foundation database, the Internet, and direct contacts including university administration, faculty, government officials, private and public agencies, corporate leaders, physicians, alumni and volunteers for information used to create, organize and maintain prospect profiles.
• Manages various ad hoc data projects for the Director of Development Services.
• Assists Stewardship Manager and Stewardship Coordinator with organizing and producing large stewardship/endowment mailings.
• Assists with preparation and work at special donor stewardship events and other IU School of Medicine events.
• Creates and maintains the donor filing system.
• Performs duties including reviewing documents for data integrity according to IU and IU Foundation policies, filing on a regular basis, creating new files, purging files, special filing projects, ordering supplies, etc.
• Secures daily all confidential donor files.
• Provides front office reception support and arrange for back-up reception duty among office support staff.
• Serves as the main point of contact for telephone, general mail, and information triage.
• Prints and posts daily conference room schedule.
• Manages inventory, ordering, and securing general office supplies and stationery.
• Manages office non-computer equipment maintenance.
• Serves as lead telecommunications contact with University Integrated Technology Services for phone changes, problems, etc.
• Provides day-to-day management of site issues (e.g. emergencies, fire drills, maintenance/housekeeping needs).
• Serves as office health and safety officer and provides oversight of health and safety compliance and requirements including disaster preparedness and drills.
• Assists with other special projects, and perform other related duties incidental to the work described herein.

General Responsibilities

• Performs administrative tasks in support of the university's development and advancement efforts and may interact with officers across all development and advancement job families, as well as donors, the general public, and representatives across the university and university community.
• Answers phone calls and emails.
• Maintains and updates donor databases.
• Schedules events and travel for donor interaction and solicitation.
• Prepares and sends digital and direct main solicitations.
• Prepares documentation of pledged and received gifts.
• Coordinates stewardship and donor recognition activities.
• Compiles metrics, facts, and general operations information about IU and its schools and departments for distribution to donors.
• Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.
• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE



Required

• 2 years of experience in fundraising/development, administrative, higher education foundation, or related field

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrates time management and priority setting skills


• Demonstrates a high commitment to quality


• Possesses flexibility to work in a fast paced, dynamic environment


• Highly thorough and dependable

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Indianapolis, Indiana


This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.



Advertised Salary



$40,000 - $44,824 annually dependent on candidate experience, skills, and qualifications.



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance


• Health savings account with generous IU contributions


• Healthcare and dependent care flexible spending accounts


• Basic group life insurance paid by IU


• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance


• Base retirement plan with generous IU contributions, subject to vesting


• Voluntary supplemental retirement plan options


• Tuition subsidy for employees and family members taking IU courses


• 10 paid holidays plus a paid winter break each year


• Generous paid time off plans


• Paid leave for new parents and IU-sponsored volunteer events


• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.



Job Classification



Career Level: Intermediate


FLSA: Nonexempt


Job Function: Development & Advancement


Job Family: General Development
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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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