** Quality Technician II - Wolcott at DWYER INSTRUMENTS, LLC in Wolcott, Indiana

Job Description:

Description:

Job Summary:

We seek a highly skilled Quality Technician II to join our Quality Assurance team in Wolcott, IN. Reporting directly to the Quality Assurance Manager, this role ensures that all incoming parts, in-process components, and finished goods meet established quality control standards. In addition, the Quality Technician II will troubleshoot assembly line issues, resolve supplier-related concerns, and drive process improvements. This role is key to maintaining compliance with ISO 9001:2015 standards, supporting internal and third-party audits, and ensuring the effective training of plant personnel on quality processes.

Essential Duties and Responsibilities:

• First Piece and In-Process Inspections:
• Inspect first piece samples for conformance to current engineering drawings and specifications.
• Conduct random or planned inspections and audits of plant production operations as requested by management or supervision.
• Incoming & Final Inspection:
• Assist with the inspection of incoming parts using various test devices and measuring instruments to ensure conformance to engineering drawings and specifications.
• Assist with the inspection of finished products to assess the quality of workmanship, calibration, and conformance to standards.
• NIST Certification:
• Oversee and/or complete National Institute of Standards and Technology (NIST) certifications for applicable products to ensure timely delivery and conformance to industry standards.
• Corrective Actions and MRB/DMR Support:
• Support the Material Review Board (MRB) and Discrepant Material Report (DMR) processes and assist in root cause analysis and corrective action implementation as required.
• Calibration & Certification Support:
• Assist with the recalibration and certification of inspection tools, gages, and meters as required.
• Customer Returns and RMA Analysis:
• Facilitate the analysis of Return Material Authorizations (RMAs) and customer returns to determine failure modes, record information, and advise the Quality Engineer and Supervisors accordingly.
• Scrap Data Analysis:
• Provide support and facilitate the analysis of scrap data, offering insights to improve processes and reduce waste.
• Documentation & Record Keeping:
• Maintain accurate records, reports, and charts on production and quality control information, using standard forms and electronic systems as required.
• Standard Operating Procedures (SOP) & Work Instructions:
• Create and maintain Standardized Operating Procedures (SOPs) and Work Instructions as assigned and assist with training personnel to ensure adherence.
• Sampling and AQL Standards:
• Understand and follow instructions regarding sample sizes and rejection standards, such as Acceptable Quality Level (AQL), to ensure proper inspection practices.
• Workplace Safety & Housekeeping:
• Perform work in a safe, accurate, and efficient manner, adhering to company safety protocols and industry standards.
• Maintain a clean and organized workstation to promote efficiency and safety.
• Employee Relations:
• Maintain an effective dialogue with all employees to foster good employee morale and a collaborative work environment.

Requirements:

Qualifications:

• Education:
• High school diploma or equivalent required.
• Associate's degree or technical certification in Quality Assurance, Engineering, or a related field is preferred.
• Experience:
• Minimum of 2-3 years of experience in quality control, quality assurance, or related field within a manufacturing environment.
• Prior experience in optical or vision system inspections, as well as familiarity with traditional measurement tools such as calipers, micrometers, and gages.
• Technical Skills:
• Proficiency with inspection tools and traditional measurement instruments (e.g., calipers, micrometers, height gages, thread gages, etc.).
• Strong understanding of quality inspection techniques and the ability to read and interpret blueprints, engineering drawings, and quality control procedures.
• Certifications:
• Certification in quality control (e.g., CQIA, Six Sigma, or similar) is a plus.
• Experience with NIST calibration procedures is preferred.
• Problem-Solving Skills:
• Strong analytical and troubleshooting abilities to identify root causes of quality issues and implement corrective actions.
• Communication Skills:
• Effective verbal and written communication skills to interact with all levels of personnel and report findings clearly.
• Computer Skills:
• Familiarity with standard office software (e.g. Microsoft Excel, Outlook, Teams, etc.) and quality management software/systems.

Physical and Mental Essential Functions:

The Quality Technician II must be able to perform the following physical and mental functions to carry out job responsibilities effectively:

• Physical Stamina:
• Able to stand or sit for prolonged periods of time during inspections, troubleshooting, and documentation tasks.
• Communication Skills:
• Must be able to read, write, and speak in English, with the ability to understand and follow both verbal and written instructions clearly.
• Able to interact and communicate respectfully with coworkers, supervisors, and management to promote a positive and collaborative work environment.
• Basic Arithmetic and Sorting:
• Capable of accurately counting, sorting, and organizing parts, materials, or inspection data.
• Manual Dexterity and Hand-Eye Coordination:
• Able to perform repetitive tasks that require frequent wrist rotation and fine motor control (e.g. using measuring instruments, turning gages, or operating inspection equipment).
• Able to control hand or foot-operated tools and equipment (e.g. calibration equipment and other inspection devices).
• Reaching and Lifting:
• Able to reach above shoulder height and perform tasks requiring pushing or pulling motion as necessary.
• Able to lift and carry objects up to 10 pounds as required for inspections, tool handling, or other related activities.
• Attention to Detail and Focus:
• Ability to concentrate and maintain focus on inspections and quality control tasks for extended periods of time with a high degree of accuracy.
• Problem-solving and Critical Thinking:
• Mentally able to analyze issues, identify potential defects or non-conformances, and recommend solutions to prevent recurrence.
• Workplace Organization and Safety:
• Must maintain an organized workstation and ensure all activities are performed per safety standards to maintain a safe working environment.
• Work Environment:
• The work environment is fast-paced and often requires the ability to adapt quickly to changing priorities and tasks.
• Tasks may be repetitive and sometimes performed directly on the plant floor, requiring attention to detail and accuracy in a dynamic setting.
• This position may involve exposure to typical manufacturing conditions, including noise, temperature variations, and industrial equipment.
• Job Flexibility:
• Other duties, responsibilities, and activities may be assigned or changed at any time, with or without notice, as directed by the Plant Manager, Quality Engineer, Supervisor, or Line Leader(s).
• The responsibilities outlined in this job description are not intended to be exhaustive and may evolve based on the company's needs.

Equal employment opportunity, including veterans and individuals with disabilities.

PI266577816

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