Busperson, HopCity - Hilton Portland Downtown at Hilton Global in Portland, Oregon

Job Description:

HopCity Tavern at the Hilton Portland is looking for an Evening Busperson to join the Food & Beverage team. This role assists with Room Service deliveries to guest rooms in addition to supporting in the restaurant. If you have customer service experience and want to grow your hospitality career, apply today! Come enjoy great perks like free meals during shifts and discounted room rates for you and your family at Hilton Hotels!

Availability: Open availability required for any PM shift; no set days or schedule restrictions, union position, anticipate 3-4 days shifts per week business dependent

Shift Pattern: 3pm - 9 or 11pm

Hourly Rate: $15.95 per hour plus tips and service charge for room service delivery

What will I be doing?

As a Busperson, you would be responsible for delivering to-go orders to guest rooms, setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Ensure tableware is in good and working condition and report any defects for repair
• Stock, maintain and clean designated food station(s)
• Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Prepare and deliver guest ordered to-go room service to the designated room
• Maintain a clean work environment, including, but not limited to, floor sweeping, cleaning windows within arm's reach, wiping counters and shelves, etc.
• Set up, stocking, and breakdown of to go supplies and products
• Gather In Room Delivery orders, package, and deliver to guest rooms
• Return In Room Delivery items from guest floors

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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