Job Description:
Department
UITS TELECOMMUNICATION INFRAST (UA-NTEL-IUBLA)
Department Information
At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
Job Summary
In Datacenter Operations, it is our goal to ensure that the datacenter and all of its contents are safe and secure with consistent and stable power and cooling 24/7/365. We monitor every system in the building from the operations center and provide an instant response to any problems or issues that may arise.
General Responsibilities
- Performs daily operational tasks of the data center.
- Communicates service information and provides technical expertise relating to the automation of Operations processes for both distributed and virtual server environments.
- Performs technical tasks of monitoring building infrastructure, networks, servers and storage environments of the data centers.
- Provides technical support of the installation, deployment, maintenance and customization of production enterprise applications.
- Participates in the technical assessment of hardware to ensure that the organization keeps pace with emerging technologies as it pertains to the data center.
- Writes specialized routines, codes computer programs; develops program module test procedures, creates reports, generates required test data files, and executes testing procedures.
- Performs appropriate monitoring of the data center infrastructure components (i.e. CRAC, chillers, UPS, generators etc.).
- Collaborates with other units to align system requirements, set timelines, priorities and proposals.
- Backs up data and ensures system security.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree (preferably in computer science or related field)
Preferred
- Experience with the following software tools:
- D-Series Scheduling software for our batch production scheduling needs
- VESDA fire and smoke detection
- Siemens Desigo Building Automation software
- Fire and sprinkler system controls
- Door access controls and software - CSGOLD
- WhatsUpGold for individual system monitoring
- EPMS for electrical power monitoring or all the equipment
- Microsoft Office
- Microsoft Teams
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Ability to quickly troubleshoot and resolve problems
Preferred
- Web Design
- Form development
- Video and Security monitoring
- Batch Scripting
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Occasional travel to IU Indianapolis campus may be required
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Job Classification
Career Level: Core
FLSA: Exempt
Job Function: Information Technology
Job Family: Sys Admin, Engineer & Program
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
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