Copper Plant Facilities Technician - CTC 332 at Shentel in chillicothe, Ohio

Job Description:

Copper Plant Facilities Technician - CTC 332

Chillicothe, OH 45601, USA Req #3507

Tuesday, March 25, 2025

Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com.

About the Role:

Employees in the Copper Plant Facilities Technician classification will be assigned job functions related to the installation and maintenance of the company's telephone and broadband network primarily as it relates to the distribution network, including copper cable splicing. While a Copper Plant Facilities Technician is not required to be qualified in all skills associated with this classification, he/she is required to be qualified in all skills associated with his/her job assignment. Copper Plant Facilities Technicians are required to be able to install and maintain equipment essential to the distribution network.

All Bargaining Unit classifications require certification and/or qualification on the equipment the employee is assigned to install, maintain, and/or use. A valid (non-suspended) Ohio driver's license is a condition of employment for all Bargaining Unit classifications, with the exception of Service Operations Attendant. Likewise, a valid (non-suspended) commercial driver's license (CDL) is a condition of employment for those classifications requiring such license.

Essential Job Functions:

• Perform an assortment of tasks required to make cross connects on distribution frames and assist others with testing of plant cable facilities.


• Perform an assortment of tasks to install, provision and maintain the switching and broadband network, including digital loop carriers; carrier systems; SONET equipment; HDT's: distance learning systems and new equipment that may be purchased to expand or enhance the switching network, repeaters and outside channel units. Install and maintain special circuits including data circuits, T1 facilities, and DS3 facilities.


• Install and maintain subscriber telephone and broadband service; cross connects; optical network units, station connections (drop, network interface device, ground rod, and wire); demarcation panels (when necessary), inside wire, and customer premise equipment.


• Perform an assortment of tasks associated with cable splicing.


• Install and replace short sections of buried and/or aerial cable to eliminate faults or extend existing cables. Install pedestals, install terminals, test cable, locate underground cables, and repair faults in cables.


• Install and maintain subscriber carrier systems, including HF line.


• Install and maintain payphones, multi-line telephones, key systems and hybrid business systems. Install and maintain network and customer premise equipment associated with Centrex, ISDN, or CLASS service.


• Perform minor preventative maintenance on vehicles assigned to the employee. These tasks include checking and adding oil in the engine, antifreeze/coolant in the engine, water in the battery, windshield washer liquid, and air in the tires. Also refuel vehicle when Warehouse Attendant is not readily available.


• Perform record keeping tasks associated with daily activities. Completing service order estimate forms, material usage forms, and other plant maintenance specific forms will be required.


• Perform an assortment of tasks to install and maintain the broadband network, including ADSL, DSLAM and Mini RAM; ATM switches; VDSL system including headend, BDT's and USAMS; and new equipment that may be purchased to expand or enhance the broadband network.


• Install and maintain subscriber broadband service, including ADSL modems and splitters, VDSL modems, ethersets, residential gateways and splitters.

• Other duties as assigned

Qualifications:

• Skilled in basic electricity and electronics.


• Skilled in basic knowledge of computer electronics.


• Skilled in basic telephony


• Skilled in basic safety principals.


• Skilled in problem solving.


• Ability to follow Corporate Standards.


• Ability to communicate effectively with employees with employees across departments in a courteous and professional manner.


• Ability to communicate technical information to non-technical people.


• Ability to have patience.


• Ability to pay close attention to detail.


• Ability to effectively prioritize multiple projects.


• Calix ONT broadband installation and maintenance.


• VDSL broadband installation and maintenance.


• 3M - 2273 Cable locating.


• Vocational Training and/or two-year technical college or equivalent, or equivalent experience.

• Basic networking training.


• Fiber splicing overview training that includes sending light over fiber and knowledge and use of optical time domain reflexometers (OTDRs).


• Valid non-suspended Ohio driver's license.

Physical Requirements:

Heavy work: Lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. A job is in this category requires a good deal of walking, standing, and sitting with some pushing and pulling of arm or leg controls. If someone can do heavy work, we determine that he or she can also do medium, light, and sedentary work. This position requires the ability to effectively see and hear.

Note: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact employment@emp.shentel.com.

EEO is the Law and Pay Transparency

Other details

• Job Family CTC
• Job Function Incumbent Cable
• Pay Type Hourly

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• Chillicothe, OH 45601, USA