Program Manager (Residential Recovery In Motion Program) at Highland Rivers Health in Marietta, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities.JOB SUMMARY:The Program Manager oversees the planning, organizing, implementing, evaluating, and directing overall operations of the Recovery In Motion and New Start residential substance use programs in accordance with current federal, state, and local standards, guidelines and regulations. The Program Manager ensures that the medical, emotional and social needs of program participants are met/maintained on an individual basis.Responsibilities Include:

• Oversees the day-to-day operations of a 24/7 residential program including crisis intervention, regular on-call rotation, and planning work of and supervision of full time and part time program staff members.


• Manages program's human resources including but not limited to overseeing staffing capacity and patterns, recruitment and selection of candidates for hire, completing departmental orientation and training, setting performance expectations, completing performance appraisals, approving staff work schedules, timesheets, leave requests, secondary employment requests, recommendation of disciplinary action, facilitation of monthly supervision sessions, identification of staff development needs, and addressing staff issues as they arise.


• Ensures program adheres to agency, state, federal, and contractual requirements by completing ongoing quality improvement tasks including but not limited to internal audits, completion of corrective action plans, performance improvement plans, and development of standard operating procedures necessary for efficient and effective operation of the program. Maintains program capacity requirements and ensures that services are delivered in accordance with DBHDD program contract.


• Monitors program budget on a continuous basis and makes necessary adjustments, ensuring that program stays within its allocated budget and approves program purchases.


• Completes deliverables including billing reports, tracking of key performance indicators, census reports, court summaries, and letters of progress in a timely manner, as directed.


• Leads staff/treatment team meetings to review individuals' progress toward goals identified on individualized recovery plans, needs and continued plan of care.


• Participates in discharge planning meetings, ensuring appropriate documentation has been completed within required timeframes.


• Develops and implements plans to accomplish organizational objectives.


• Participates in outreach and marketing activities to establish quality relationships with community stakeholders, state and local officials, the general public, and referral sources.


• Collaborates with a multi-disciplinary team in reviewing cases and evaluating progress toward goals established on individualized recovery plans, including referrals to internal and external providers.


• Provides clinical consultation to referral sources, community stakeholders, and members of individuals' support system to help support individuals in their recovery process.


• Works cooperatively with the legal system to ensure coordination of services including court appearances when appropriate.


• Intervenes and manages acute crisis situations as needed.


• Other duties as assigned.