Receptionist at Agri-Fab, Inc. in Sullivan, Illinois

Job Description:

Agri-Fab is a leader in the lawn and garden marketplace with shipments reaching around the globe. In 2025 Agri-Fab is celebrating 50 years in business. As successful as Agri-Fab has become, the core goals has not changed; provide a reliable source of employment for the community.
Agri-Fab offers affordable on-site childcare, two weeks of vacation, and a comprehensive benefits package including health, dental and vision coverage focused on wellness rewards along with 401(k) and company paid life insurance. Other benefits include tuition reimbursement, earned wage access, discounts, 10 Paid Holidays, sick time, and more.
Purpose: The Receptionist will work as part of the Agri-Fab customer care team. The receptionist's main responsibility is to direct all calls and visitors of the company to their correct recipients keeping a smooth flow of informational traffic throughout the building and out to the customers. The receptionist assists customer care department in general standard work tasks as assigned.
Essential Functions
Required but not limited to:

Answer all incoming calls
Greeting and directing visitors throughout the building.
Manage inbound/outbound of the post office mail, postage meter and supplies
Manage the inbound fax routing for customer care
Enter maintenance tickets for office and copier needs
Set-up meetings for various employees within the corporate building.
Keeping the phone number list up to date.
Handle packages for customer service.
Handles DHL, FedEx and UPS shipments when needed.
Supports executives with food order and pick up for meetings when needed.
Requests approvals/orders office supplies for corporate building
Service Console standard work, answering cases, entering person accounts/product registration