Food Runner (PT) at ZEALANDIA HOLDING COMPANY in Sunset Beach, North Carolina

Job Description:

East Coast Golf Management, Inc. (ECG), is now hiring for part-time Food Runners at our Sea Trail Golf Resort managed location in Sunset Beach, NC!

We offer membership of our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our sister hotels and resorts


• Access to discounted stays at partner resorts and hotels


• Discounts on other travel-related expenses like airfare, car rental and more.

Employees of ECG also enjoy the benefits of:

• Complimentary employee meal during your shift (certain restrictions may apply).


• 20% discount on F&B excluding alcohol, tobacco, and food specials.


• Cost +10% off all Golf Shop merchandise excluding sale items.


• Complimentary Golf
  
  
  
  • Booking window after 2pm the day before requested tee time
  
  
  • Must be approved by the Head Golf Professional
  
  
  • Up to three complimentary guests

Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan!

POSITION SUMMARY

The Food Runner is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. They help Servers maintain a clean environment for restaurant patrons throughout the dining experience. 

ESSENTIAL FUNCTIONS

The Food Runner:

• Obtain and maintain a working knowledge of all food menus.


• Assure guests have everything they need on the tables after delivery of food. 


• Ensures guest has proper silverware, napkin, share plates when delivering food.


• Keep the kitchen station clean and organized.


• Utensils polished and stocked.


• Assist all servers, bartenders, and managers with carrying plates.


• Communicate effectively and courteously with guests, and co-workers.


• Communicate food orders to chefs/cooks, paying attention to priorities and special requests (e.g., food allergies)


• Perform calmly and effectively under stressful conditions.


• Promote an atmosphere of teamwork by assisting co-workers.


• Report to work in a complete required uniform.


• Maintain a well-manicured appearance and persona that reflects the image of the restaurant.


• Meet personal schedule requirements punctually.


• Be courteous, friendly, and pleasant.


• Stand and walk for an entire shift.


• Safely transport items to and from kitchen on a slick uneven surface.


• Lift and carry multiple plates from kitchen to dining room.


• Safely move about in all areas of the restaurant.

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials

High School diploma or GED Preferred

Experience

• Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties.

• One year of food running or related experience in a full-service restaurant

ECGM’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer oriented: Ability to take care of the customers’ needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.

Interpersonal: Ability to get along well with a variety of personalities and individuals.

Responsible: Ability to be held accountable or answerable for one’s conduct.

Safety awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.

Autonomy: Ability to work independently with minimal supervision.

Oral Communication: Ability to communicate effectively with others using the spoken word.

Energy: Ability to work at a sustained pace and produce quality work.

Friendliness: Ability to exhibit a cheerful demeanor toward others.

Judgment: The ability to formulate a sound decision using the available information.

Organization: Possessing the trait of being organized or following a systematic method of performing a task.

Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.

Other Requirements

• Must possess a valid driver’s license.

PHYSICAL REQUIREMENTS

N (Not Applicable)	Activity is not applicable to this occupation.
O (Occasionally)	Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)	Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)	Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands	Lift/Carry
Stand C Walk C Sit O Handling / Fingering F Reach Outward F Reach Above Shoulder F Climb N Crawl N Squat or Kneel O Bend F	10 lbs. or less F 11-20 lbs. C 21-50 lbs. O 51-100 lbs O Over 100 lbs N
Push/Pull
12 lbs or less O 13-25 lbs O 26-40 lbs O 41-100 lbs O

WORK ENVIRONMENT

The Food Runners work in a restaurant and bar setting. During busy hours, they are under pressure to serve customers quickly and efficiently. They often work late evenings, weekends, and holidays.

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