Bilingual Client Service Specialist (Part-Time) at Ultimate Staffing Services in Silver Spring, Maryland

Job Description:

Job Title: Bilingual Client Service Specialist (Part-Time)


Location: Silver Spring, MD (Potential for Hybrid Work)


Hours: Approximately 20 hours per week (with potential for more)


Pay Rate: $21.00 - $22.80 per hour


Overview:


We are seeking a detail-oriented and highly organized Bilingual Client Service Specialist to join our team. This part-time role, based in Silver Spring, MD, will support our client services by processing applications, managing communications, and ensuring the confidentiality of client information. The ideal candidate will be fluent in both Spanish and English, with the ability to effectively communicate with diverse clients and assist with their needs.


Key Responsibilities:


* Process applications and ensure all required signatures are obtained


* Follow up on medication refills and communicate with clients regarding their requests


* Perform data entry and maintain accurate records


* File documents electronically and maintain organized filing systems


* Communicate regularly with clients to address inquiries and provide updates


* Follow up with pharmaceutical companies regarding client needs and services


* Ensure strict confidentiality of all client information in accordance with HIPAA regulations


* Provide assistance as needed with various administrative tasks


* Must be bilingual in Spanish; English may be used when Spanish is not applicable


Requirements:


* Bilingual in Spanish and English (Required)


* Ability to handle sensitive information with the utmost confidentiality


* Strong organizational skills and attention to detail


* Proficient in computer skills and data entry


* Ability to file electronically and maintain organized records


* Must complete HIPAA training upon hiring


* Experience in healthcare is a plus, but not required


* Knowledge of medications is a plus, but not required


* Must be able to sign a confidentiality agreement


Additional Information:


* This is a part-time role, approximately 20 hours per week, with the potential for additional hours


* Hybrid work options may be available


* Ideal candidates should be reliable, organized, and proactive in completing tasks


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.