CUSTOMER PICK UP CLERK at United States in thomasville, North Carolina

Job Description:

Are you looking for more?


At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.


As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.


What we need:

Mohawk ships products in various manners to meet our customers needs. The role of customer pick-up clerk is to ensure correct product is loaded on the correct mode and carrier with the correct documentation. This role interacts with all shipping functions while also interacting with customers and carriers. Professional and respectful communication is required.


What you'll do:

• Ship product on assigned carrier by expected ship date
• Communicate with customers and drivers in professional manner
• Willingness to work overtime and cross train when requested
• Utilize necessary tools such as web portals, email, etc. to ship
• Ensure correct documentation is included in all CPU shipments
• Coordinate the order preparation with the picking team
• Coordinate the actual shipping of the order with the shipping team
• Assist with shipping operation as needed
• Help maintain housekeeping in office and shipping docks
• Coordinate pre and post shift communications and reports with management teams

What you have:

• Knowledge of AS400, MS Office
• Familiarity with overall shipping operations- including LTO functions, RF priority, truck schedules etc.
• High School diploma or intention to obtain GED within 1 year
• Ability to read and write English
• No more than 1 corrective action for attendance or safety

What you're good at:

• Working in a team environment
• Ability to multi-task in fast paced operation
• Prioritize tasks based on established criteria
• Interact and communicate among multi-functional departments

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant. Apply Now