Communications Specialist - Process Improvement Tr at The Judge Group Inc. in Cincinnati, Ohio

Job Description:

Location: Cincinnati, OH

Description:
Position Summary: Manage the development of all process-improvement training and communication materials for the company. Establish, maintain and build key partnerships with division and corporate leadership, corporate training and development, vendors and key departments within the company to ensure proper resources are acquired to meet target rollout dates.

Minimum Requirements
3+ years' experience in developing training processes/instructional design utilizing different delivery methods
Strong project management skills
Extensive knowledge of Microsoft Office
Proven ability to prioritize and assign work according to business priorities and strategies
Ability to escalate issues appropriately and drive them to resolution
Excellent facilitation skills with the ability to drive toward solutions
Strong teamwork and interpersonal skills

Ability to communicate with all levels of the organization
Highly organized and proficient at multi-task
Strong written and oral communication skills
Experience with Canva is nice to have
Experience with power automate and teams survey forms creations
Previously been responsible for managing releases using Jira

Desired Previous Job Experience/Education:
• Knowledge of retail operations through store and division work experience
• Experience in supervising technical writers and the creation of learning tools
• Previous involvement with process improvement solution development and/or rollout
• Lean Sigma Green belt or higher training
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model

Key Responsibilities
• Lead the training team in the design of company-wide training (toolkits, KTV broadcasts, web based learning modeules (WBLs) and communication kits) that increase efficiencies, decrease cost, and meet our Customer 1st strategy.
• Establish and maintain relationships with corporate departments, division leadership and division associates including the division rollout manager, store managers and district managers and district teams to ensure successful development and rollout of solutions.
• Guide the facilitation of working sessions to develop current and future-state training processes.
• Work with Corporate Training and Development in the creation and review of training materials through best instructional learning practices.
• Ensure solutions and best practices align with other corporate objectives and initiatives.
• Define and document current and future state business process training, identify process improvement needs and develop plans to implement suggested improvements.
• Assist in planning and coordination key meetings

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Contact: agadkari@judge.com


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