Client Insights Analyst at Circana in Chicago, Illinois

Job Description:

Client Sales & Insights (Sr. MGR I, Level 15) - Client: US Automotive & Tire Retailers




Let's be unstoppable together!



At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely. We celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.


What will you be doing?


Step into a pivotal role where you'll work directly with merchandising and marketing teams at leading retailers in the US Automotive Aftermarket and Consumer Replacement Tire industries. Collaborate closely with both the client and internal Circana teams to leverage insights from Circana data to drive data driven decisions for the assigned retailers. Dive into retailer-level purchase dynamics, household purchase behavior, business reviews, and custom projects to drive impactful decisions. Be the client's advocate and seize new opportunities to grow our partnership.

We're looking for candidates with a background in merchandising, category management, or analytics roles that have experience with Point of Sale (POS) and/or Loyalty-based insights for retailers or consumer manufacturing clients. If you have a passion for uncovering actionable insights from data, a curiosity about the "why" behind questions, strong analysis, storytelling, and communication skills, we want to hear from you!


Job Responsibilities

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  Insightful Analysis: Respond to client requests by using existing databases, providing analyses, leveraging thought leadership, collaborating with internal partners, and tracking the impact of the partnership.
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  Continuous Improvement: Continually enhance ongoing reporting to provide increased value and efficiency while integrating Circana insights into the client's decision-making processes.
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  Client Satisfaction: Create a high level of client satisfaction by setting expectations and providing excellent customer service; build strong ongoing relationships with all levels of management at the account.
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  User Engagement: Broaden the user base of Circana data through effective demonstrations of how our data can help accomplish the client's goals; develop and host retailer-centric platform training and continuing education.
• 
  Innovative Solutions: Evaluate how Circana's products and services can address key business issues. Listen for opportunities to expand the Circana products being used by the assigned retailers.

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  Revenue Generation: Work with other Circana team members to position new products and services that can be purchased and expand the retailer engagement.

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  Cross-Functional Collaboration: Leverage Circana's industry analysts, practice area counterparts, and corporate resources to enhance overall insights.
• 
  Methodology Expertise: Handle inquiries about methodology and data validation across various business areas.

Requirements

• 3+ years of experience in client-facing market research, consumer insights, category management, or related roles is a must.
• Business development experience desirable; retail experience a plus.
• Proficiency in working with syndicated data solutions (point-of-sale, consumer panel data, etc.) to identify business opportunities
• Experience with Circana/IRI/NPD data sets and the Unify platform is a major plus
• Knowledge of the consumer replacement tires and/or automotive aftermarket industries a plus
• Proven ability to translate data and analysis into meaningful insights utilizing Microsoft Office tools such as Excel and PowerPoint.
• Excellent communication skills, both verbal and written.
• Strong organizational, project management, and prioritization skills.
• Ability to engage with clients in a consultative manner; strong analytical skills to synthesize data into meaningful insights.
• Ability to function in a remote environment and leverage MS Teams to engage internally and externally
• Ability to work independently, take initiative, and achieve goals
• Ability to travel as needed
• Bachelor's degree in business, marketing, or a related field required

Circana Behaviors


As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location


This position can be 100% remote but there is a strong preference for the greater Phoenix, AZ or Nashville, TN areas. This position supports clients in both Central and Pacific Standard Time zones and candidate must be willing to align work hours to largely overlap with client.

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.


The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $47K to $80K.

This job is also eligible for [bonus/incentive/commissions/equity] pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.


An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.


You can apply for this role through the Circana careers website or Intranet site for internal candidates. The anticipated application deadline for this position is April 7, 2025.


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